Self-motivated and accountable Human Resources Professional with innovative solutions who incorporates quality decision-making to facilitate success and promotes a team-oriented work environment that is conducive to a successful staff.
Overview
5
5
years of professional experience
Work History
Concierge (Supervisor)
Regal Security Inc
01.2022 - Current
Offered friendly and efficient service to customers, and handled challenging situations with ease.
Addressed customer inquiries with timely and professional responses via phone, email, and in-person interactions.
Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Managed daily operations of the concierge desk and monitored staff performance to proactively address inefficiencies.
Monitored access control points and CCTV monitoring as well as the system for any breaches and did patrols.
HR Assistant and Office Administration
Villa Karuna Home for Seniors
07.2022 - 09.2022
Completed clerical tasks such as filing, copying, and distributing mail.
Interacted with customers by phone, email, or in person to provide information.
Maintained and updated office records, both digital and physical.
Managed payroll process and transactions.
Managed all office documentation and data entries.
Business Immigration Coordinator II
Fragomen Immigration India (P) Ltd
08.2018 - 08.2020
Performed a range of operations and case processing-related duties including documentation, case drafting conducting follow-ups, and participating in client meetings.
Assisted in filing the petition for The USA non-immigrant petitions like H1B, L1, and Immigrant petitions like AOS, I-140, etc.
Conducted weekly audits and checks of documents.
Attended client meetings and gave process updates.
Meet assigned deadlines and communicate case progress/status/issues to the supervisor.
Education
Postgraduate diploma - Human Resources Management
Canadore College
Toronto, ON
12.2022
Postgraduate diploma - Quality Assurance in Manufacturing and Management
Conestoga College
Toronto, ON
12.2021
Master of Science - Biotechnology
Bharathiar University
India
04.2007
BSc. - Zoology
Mahatma Gandhi University
India
04.2005
Skills
Organizational Development
Employee relations and retention
Payroll Management
HR Policies and Procedures
Training & Development
Proficiency in Microsoft Office (Word, Excel,Power Point)
Experience in office administration and analytical process
Quick learner of procedures and methods with exceptional organization skills
Interpersonal ,time management and communication Skills
Proven experienced team player bringing energy and enthusiasm into teamwork
Maintained high level of confidentiality and trust worthiness
Timeline
HR Assistant and Office Administration
Villa Karuna Home for Seniors
07.2022 - 09.2022
Concierge (Supervisor)
Regal Security Inc
01.2022 - Current
Business Immigration Coordinator II
Fragomen Immigration India (P) Ltd
08.2018 - 08.2020
Postgraduate diploma - Human Resources Management
Canadore College
Postgraduate diploma - Quality Assurance in Manufacturing and Management