SIMI MARY JOHN
Scarborough,Canada
Summary
Self-motivated and accountable Human Resources Professional with innovative solutions who incorporates quality decision-making to facilitate success and promotes a team-oriented work environment that is conducive to a successful staff.
Overview
5
5
years of professional experience
Work History
Concierge (Supervisor)
Regal Security Inc
2022.01 - Current
- Offered friendly and efficient service to customers, and handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email, and in-person interactions.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed daily operations of the concierge desk and monitored staff performance to proactively address inefficiencies.
- Monitored access control points and CCTV monitoring as well as the system for any breaches and did patrols.
HR Assistant and Office Administration
Villa Karuna Home for Seniors
2022.07 - 2022.09
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in person to provide information.
- Maintained and updated office records, both digital and physical.
- Managed payroll process and transactions.
- Managed all office documentation and data entries.
Business Immigration Coordinator II
Fragomen Immigration India (P) Ltd
2018.08 - 2020.08
- Performed a range of operations and case processing-related duties including documentation, case drafting conducting follow-ups, and participating in client meetings.
- Assisted in filing the petition for The USA non-immigrant petitions like H1B, L1, and Immigrant petitions like AOS, I-140, etc.
- Conducted weekly audits and checks of documents.
- Attended client meetings and gave process updates.
- Meet assigned deadlines and communicate case progress/status/issues to the supervisor.
Education
Postgraduate diploma - Human Resources Management
Canadore College
Toronto, ON12.2022
Postgraduate diploma - Quality Assurance in Manufacturing and Management
Conestoga College
Toronto, ON12.2021
Master of Science - Biotechnology
Bharathiar University
India04.2007
BSc. - Zoology
Mahatma Gandhi University
India04.2005
Skills
- Organizational Development
- Employee relations and retention
- Payroll Management
- HR Policies and Procedures
- Training & Development
- Proficiency in Microsoft Office (Word, Excel,Power Point)
- Experience in office administration and analytical process.
- Quick learner of procedures and methods with exceptional organization skills.
- Interpersonal ,time management and communication Skills.
- Proven experienced team player bringing energy and enthusiasm into teamwork.
- Maintained high level of confidentiality and trust worthiness.
Timeline
HR Assistant and Office Administration
Villa Karuna Home for Seniors
2022.07 - 2022.09
Concierge (Supervisor)
Regal Security Inc
2022.01 - Current
Business Immigration Coordinator II
Fragomen Immigration India (P) Ltd
2018.08 - 2020.08
Postgraduate diploma - Human Resources Management
Canadore College
Postgraduate diploma - Quality Assurance in Manufacturing and Management
Conestoga College
Master of Science - Biotechnology
Bharathiar University
BSc. - Zoology
Mahatma Gandhi University
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