SIMILOLUWA NASIR
London
Summary
Detail-oriented administrative and customer service professional with over four years of experience in fast-paced environments. Energetic and collaborative individual with a passion for teamwork and customer satisfaction. Recognizes the significance of effective communication and problem-solving. Committed to making a positive contribution and achieving meaningful impact on team goals.
Overview
4
4
years of professional experience
Work History
Team Member
Tim Hortons
02.2022 - Current
- Delivered high-quality customer service in a fast-paced environment
- Processed customer orders with efficiency and accuracy
- Recognized with the Hero 2023 Award for outstanding service and teamwork
Customer Experience Associate
Access Bank Plc
06.2021 - 01.2022
- Processed fast-paced financial transactions, including withdrawals, deposits, and transfers
- Provided excellent customer service by resolving inquiries regarding account discrepancies
- Ensured compliance with banking regulations and maintained 100% transaction accuracy
Administrative Assistant
Truthmiles Animal Hospital
12.2020 - 05.2021
- Managed client communications via phone and email, providing timely responses and support
- Organized and maintained customer files, ensuring accuracy and easy retrieval
- Assisted with billing, financial recordkeeping, and payment processing
- Maintained office organization, inventory management, and ensured efficient workflow
- Contributed to updating and maintaining office policies and procedures
Education
College Diploma - Business Management
Fanshawe College
12.2023
Bachelor of Science - Accounting
Covenant University
07.2019
Skills
- Customer Service & Relationship Management
- Administrative Support & Office Organization
- Data Entry, Collection & Reporting
- Payment Processing & Financial Recordkeeping
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Inventory Management
- Multitasking & Attention to Detail
- Strong Communication & Interpersonal Skills
- Problem-Solving & Decision-Making
- Positive attitude
- Transaction processing
Languages
English
Full Professional
Timeline
Team Member
Tim Hortons
02.2022 - Current
Customer Experience Associate
Access Bank Plc
06.2021 - 01.2022
Administrative Assistant
Truthmiles Animal Hospital
12.2020 - 05.2021
Bachelor of Science - Accounting
Covenant University
College Diploma - Business Management
Fanshawe College
Similar Profiles
Chidumebi IwuohaChidumebi Iwuoha
Sales Associate at Tim HortonsSales Associate at Tim Hortons
Teniola LadeneganTeniola Ladenegan
Team Member at Tim HortonsTeam Member at Tim Hortons
MOHAMED SAADMOHAMED SAAD
Team Member at Tim HortonsTeam Member at Tim Hortons
Madison DaviesMadison Davies
Team Member/Supervisor at Tim HortonsTeam Member/Supervisor at Tim Hortons
Mohammed Zia ShaheenMohammed Zia Shaheen
Founder & Principal Consultant at Loop Media-Social Media AgencyFounder & Principal Consultant at Loop Media-Social Media Agency