Summary
Overview
Work History
Education
Skills
Disclaimer
Languages
Timeline
Generic

SIMI PAPPAN SUNNY

Abbotsford

Summary

Strategic and results-driven MBA graduate with expertise in business analysis, financial management, and operations optimization. Proven ability to lead teams, streamline processes, and drive growth. Strong problem-solving and communication skills, with a focus on delivering data-driven solutions that enhance efficiency and contribute to organizational success and profitability.

Overview

10
10
years of professional experience

Work History

Supervisor

Tim Hortons
10.2022 - Current
  • Supervise and train a team of employees in daily operations and customer service
  • Manage shift operations, ensuring efficient service and adherence to company standards
  • Oversee inventory, stock ordering, and product quality control
  • Deliver exceptional customer service and handle complaints effectively
  • Monitor cash handling, reconcile cash registers, and prepare daily reports
  • Create staff schedules, ensuring proper coverage during peak hours
  • Maintain store cleanliness and ensure compliance with health and safety regulations
  • Resolve conflicts and foster a positive, collaborative work environment

Executive Security

Indigo Airlines
08.2016 - 06.2022


  • Assisted with the preparation of reports and presentations, utilizing Microsoft Word and Excel for data analysis and formatting
  • Maintain accurate and organized records of safety protocols, security incidents, training sessions, and compliance audits
  • Process and confirm that all necessary pre-flight documentation is complete (e.g., flight plan, weather reports, and passenger manifests)
  • Update flight log (both electronic and physical)
  • Verify data accuracy
  • Secure the files
  • Secure sensitive information
  • Conduct regular audits of records to ensure adherence to regulatory requirements and internal policies
  • Train staff on records management best practices and maintaining office supplies
  • Collaborate with various departments to streamline documentation processes and enhance interdepartmental communication
  • Data Management and Reporting
  • Update training matrix
  • Submission of Aircraft Release Certificate to the pilot-in-command
  • Training employees on Aviation Security Courses
  • Access Control of people to the aircraft, Anti-Sabotage Checks in flight
  • Recognition of explosives and other restricted items
  • Surveillance and monitoring CCTV images
  • Screening of check-in bags and cargo-Conventional X-Ray Machine and CT Scanner


Executive Admin-Safety and Security

Menzies Aviation Bobba Bangalore Pvt Ltd
06.2015 - 07.2016


  • Streamlined administrative processes, improving efficiency and productivity across the team.
  • Provided comprehensive administrative support to executives, including scheduling, correspondence, and document preparation.
  • Coordinated meetings, conferences, and travel arrangements to ensure seamless operations.
  • Managed and organized confidential files and records, maintaining accuracy and accessibility.
  • Acted as a liaison between executives and clients, ensuring clear communication and timely responses.
  • Ensure all documents are up-to-date and accessible to authorized personnel.
  • Assisted with the preparation of reports and presentations, utilizing Microsoft Word and Excel for data analysis and formatting

Office Assistant

Deepti Special School and Rehabilitation Centre
11.2014 - 04.2015


  • Welcoming visitors to the office, answering phone calls, maintaining files
  • Overseeing clerical tasks, such as sorting and sending mail
  • Maintain student records, including enrollment, attendance, and academic performance
  • Coordinate school events, meetings, and conferences, including room reservations and logistical arrangements
  • Maintain records of transactions and prepare financial reports as needed
  • Managed executive calendars, scheduling appointments, and coordinating meetings, ensuring optimal use of time and resources
  • Keeping an inventory of the office supplies and ordering new materials as needed
  • Organizing meetings and events
  • Ensuring the office runs smoothly.

Education

Master's - Business Administration

Trinity Western University
Langley, British Columbia
04.2024

Bachelor of Education - Special

Indira Gandhi Institute of Higher Education
Coimbatore, India
03.2022

Bachelor of Engineering - Aeronautical Engineering

Hindustan Institute of Technology and Science
Chennai, India
05.2013

Skills

  • Aviation Security & Compliance
  • Risk & Safety Management in Aviation
  • Business Strategy Development
  • Data Analysis & Interpretation
  • Marketing & Market Research
  • Operations Management
  • Supply Chain Management
  • Quantitative & Qualitative Research
  • Leadership & Team Management
  • Strategic Thinking & Problem Solving
  • Critical Thinking & Decision Making
  • Communication & Presentation Skills
  • Adaptability & Flexibility
  • Time Management & Prioritization
  • Interpersonal Skills & Relationship Building
  • Collaboration & Cross-functional Teamwork
  • Customer Relationship Management (CRM)
  • Change Management
  • Microsoft Office (Advanced)
  • ERP Systems (eg, SAP)

Disclaimer

I hereby declare that the information given above is true to the best of my knowledge.

Languages

English
Full Professional

Timeline

Supervisor

Tim Hortons
10.2022 - Current

Executive Security

Indigo Airlines
08.2016 - 06.2022

Executive Admin-Safety and Security

Menzies Aviation Bobba Bangalore Pvt Ltd
06.2015 - 07.2016

Office Assistant

Deepti Special School and Rehabilitation Centre
11.2014 - 04.2015

Bachelor of Education - Special

Indira Gandhi Institute of Higher Education

Bachelor of Engineering - Aeronautical Engineering

Hindustan Institute of Technology and Science

Master's - Business Administration

Trinity Western University

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SIMI PAPPAN SUNNY