SIMI AREEPURATH
Toronto,Ontario
Summary
AWARD WINNING ADMISSIONS COORDINATOR An accomplished and adaptable student services professional with over 13 years of diverse experience in educa on, banking, and hospitality. Proven track record in coordina ng and suppor ng admissions processes, coupled with a keen eye for detail demonstra ng high organiza onal ability. Adept at fostering posi ve rela onships, implemen ng process improvements, and interpre ng academic regula ons. Demonstrates excep onal proficiency in delivering outstanding problem-solving, communica on, and organiza onal abili es. Approachable, diploma c, and an collaborator and team player who thrives under pressure.
Overview
18
18
years of professional experience
Work History
University of O awa and Keypath Educa
Toronto, ON
05.2021 - 04.2023
Admissions Coordinator
Wilfrid Laurier, Keypath Educa
Toronto, On
01.2018 - 05.2021
- Recruited students for various cu ng-edge Graduate online programs like Engineering, Social work and Public safety
- Kept well-informed on University programs, policies and procedures; Advised poten al applicants on admissions process and financial aid by probing and providing a range of op ons and possible consequences
- Interpreted academic regula ons, program and degree requirements; Reviewed and assessed admission applica ons according to admission policies for the program requirements
- Delivered consistent support to students throughout their admissions journey, nurturing posi ve rela onships with prospec ve candidates
- Provided detailed explana ons of admissions decisions
- Maintained tact and diplomacy in dealing with students
- Communicated industry trends, program nuances, student feedback, and other important informa on to internal cross-func onal and marke ng teams to create internal cul va on plans to re-engage prospec ve students
- Maintained lead to applica on rate 120% above target
- Conducted detailed data analysis that helped in forecas ng and determine recruitment strategies and plans to
- Admissions Director
- Implemented plans and process improvement for program ac vi es to the Admission Director and kept well-informed on university programs, policies and procedures
- Reviewed and assessed a large volume of admission applica ons demonstra ng excellent organiza onal ability
- Developed recruitment programs and recruitment informa on sessions
- Hosted quarterly webinars before start date to help students integrate seamlessly into the program
- Top performer at University of O awa for applica ons and interview to applica on conversion for fiscal 2023 at 60%;
- Par cipated in mul ple projects to effec vely support Admission Director, conducted incen ve contests, interview coaching, and created SOP Resume guide to assist the team
- Ac vely involved in Diversity & Inclusion commi ee - Served as a keynote speaker for interna onal Woman’s day to drive diversity, equity and inclusion (DEI) ini a ves
- Graduated from the Keypath Global Future leaders program - one of 50 candidates selected from across the globe.
Mortgage Servicing Specialist
02.2017 - 12.2017
- Assisted clients with mortgage servicing needs, prepayment, frequency change, payment increases/decreases, and taxes
- Iden fied needs and provided appropriate solu ons with regards to financial objec ves of saving money and reducing debts; consistently exceeded sales targets
- Won award of excellence for being the top quarterly performer in the Mortgage servicing department in 2017.
CIBC
Toronto
03.2014 - 12.2017
Personal Servicing Representa ve
03.2014 - 02.2017
- Resolved client complaints by using sound judgement and flexibility while recommending appropriate solu ons; consistently met or exceeded sales and client sa sfac on targets
- Generated sales opportuni es by proac vely promo ng, cross selling and/or upselling the right products and services while providing accurate informa on
- Reviewed client por olios and helped clients with strategic financial objec ves planning.
Program Manager
Direct Sales Force
Waterloo
11.2010 - 09.2011
- Supervised and mentored a team of 8 field sales representa ves – responsible for boos ng sales of the BMO MasterCard program in the Region of Waterloo
- Coordinated sales sites and schedules of reps
- And processed payroll for sales team
- Recruited, hired, trained and provided performance appraisals for 6 field sales representa ves; led by example, selling alongside sales representa ves while rewarding or disciplining employees and addressing complaints/resolving issues when necessary.
Middle East Admissions Officer
Staffordshire University
03.2008 - 06.2010
- Promoted the Staffordshire University programs in the Middle East and recruited students; counseled and guided prospec ve students regarding program selec on and registra on procedures
- Prepared the marke ng strategy, promo onal plans and ensured its implementa on in the region; advised students on course selec on, prerequisites, registra on procedures and related ma ers
- Promoted programs at recruitment events at schools, colleges and other events
- Processed applica ons and admissions evaluated applicants' prior educa on and made decisions on whether students’ needs addi onal English language tes ng
- Provided monthly work plans and ac vity reports to the Director of the Interna onal Office in the UK; analyzed applica on, enrollment and conversion rates of various events to evaluate their cost effec veness.
Management Trainee/ Sales
Taj Group of Hotels
06.2005 - 06.2006
- Execu ve
- Managed over 200 corporate accounts as a single point of contact for their corporate, conference and leisure specific travel requirements
- Performed needs assessment, coordinated with other departments/branches to fulfill client requirements; delivered revenue genera ng budgets by reviewing travel pa ern of companies
- Analyzed compe ve product offerings in terms of features, benefits and price points and a ended weekly sales mee ng and presented sales and profitability reports to senior management.
Education
Master of Interna onal Business (MIB) - Specializa, Human Resources and Marke ng
Cochin University of Science & Technology, ICAS
Master of Business Administra on (MBA) - undefined
Bachelor of Arts (BA) - Economics, Psychology & Philosophy
Fergusson College
Bachelor’s Degree - undefined
Timeline
University of O awa and Keypath Educa
05.2021 - 04.2023
Admissions Coordinator
Wilfrid Laurier, Keypath Educa
01.2018 - 05.2021
Mortgage Servicing Specialist
02.2017 - 12.2017
CIBC
03.2014 - 12.2017
Personal Servicing Representa ve
03.2014 - 02.2017
Program Manager
Direct Sales Force
11.2010 - 09.2011
Middle East Admissions Officer
Staffordshire University
03.2008 - 06.2010
Management Trainee/ Sales
Taj Group of Hotels
06.2005 - 06.2006
Master of Interna onal Business (MIB) - Specializa, Human Resources and Marke ng
Cochin University of Science & Technology, ICAS
Master of Business Administra on (MBA) - undefined
Bachelor of Arts (BA) - Economics, Psychology & Philosophy
Fergusson College
Bachelor’s Degree - undefined
Skills
Interpersonal Skills Higher Educa on Communica on & Presenta on skills Conflict Resolu on Nego a on undefined
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