Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Hi, I’m

Simegn Telila

Edmonton,Canada

Summary

Dedicated and hard working. professional with experience in the restaurant industry. strong communication and problem-solving skills, ensuring excellent customer service and efficient work in place operations. Passionate about providing quality services and fostering a positive environment.

excellent communication and interpersonal skills. Strong problem-solving abilities. Customer Service and hospitality experience. teamwork and collaboration. ability to work and fast paced environment.

Overview

7
years of professional experience
1
Certification

Work History

Blackz lounge

Cashier
01.2023 - 01.2024

Job overview

  • Processed customer transactions quickly and accurately
  • Provide excellent customer service, assisting with inquiries and insulting complaints
  • Managed cash handling and maintained financial accuracy
  • Ensured a clean and organized workspace

Ledet bar and restaurant

01.2021 - 01.2023

Job overview

  • Assist in daily restaurant operation ensuring high quality service
  • Communicate effectively with customers and stuff to create a welcoming atmosphere
  • Resolve customers’ inquiries and issues in a professional manner
  • Maintaining clearness and organization within the restaurant

Gelane (owner)

Supervisor
01.2020 - 12.2021

Job overview

  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Refushe

Dress making, tie and die artisan, and group leader
01.2017 - 01.2020

Job overview

  • Created custom clothing and textile designs using dressmaking and tie-dye techniques
  • Led a team in productive activities ensuring quality craftsmanship
  • Trained and guided team members in creative and technical skills
  • Managed inventory and organized materials for production

Education

High School graduate

University Overview

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Accomplishments

Accomplishments

I have accomplished 75% over that i have been given .

in all companies i have word in i have changed the week culture of work

Certification

Certificates in dressmaking

Languages

English
Kiswahili
Amharic
Oroma

Interests

my interest is to join your company and apply all the experience i have gained from my previous profession and also learn new skills

Timeline

Cashier
Blackz lounge
01.2023 - 01.2024
Ledet bar and restaurant
01.2021 - 01.2023
Supervisor
Gelane (owner)
01.2020 - 12.2021
Dress making, tie and die artisan, and group leader
Refushe
01.2017 - 01.2020
High School graduate
Simegn Telila