Jehan Yousif
New Westminster,Canada
Summary
Experienced leader with strong background in strategic planning and organizational management. Known for fostering collaboration and driving results through effective team engagement and adaptability. Skilled in policy development, stakeholder communication, and navigating complex challenges. Recognized for integrity, decisive action, and commitment to achieving impactful outcomes.
Proficient [Desired Position] with proven track record in leadership and strategic planning. Successfully led initiatives that enhanced organizational growth and operational efficiency. Demonstrated skills in team collaboration and decision-making have been instrumental in driving success.
Overview
3
3
years of professional experience
Work History
Event Emcee
ISSofBC & Mothers Matter Centre (MMC)
01.2022
- Welcomed guests and introduced guests and speakers
- Provided language interpretation as needed
HIPPY Home Visitor
ISS of BC Welcome Centre & Diversecity Community
01.2021 - 12.2022
- Entered client information and service interventions into the centralized database
- Provided input to narrative reports as needed
- Organized and facilitated workshops and courses, arranging for external speakers as appropriate
- Performed service bridging by serving as a resource to clients and staff of external agencies regarding the cultural interpretation of issues, client needs, and related projects and services
- Performed weekly home visits to all participating families to roleplay the HIPPY curriculum and suggested ways to promote learning and development
- Meet regularly with the HIPPY Coordinator to discuss child/family progress and family issues and concerns as they arose
- Provided assistance to the client, referring to appropriate services as needed
Life Skills Facilitator
ISSofBC Welcome Centre
01.2020 - 01.2021
- Guided individuals and groups of up to 10 people around the city to familiarize them with Canadian culture and way of life in the lower mainland
- Provided orientations on topics including parenting skills (child supervision and safety); family rights and responsibilities (domestic violence, family breakdown, divorce); gender rights and obligations; and seniors' rights
- Promoted healthy communication between family members
- Accompanied clients to Service Canada, assisted them in obtaining SIN numbers and informing them how to protect their SIN security
- Explained the use of public transit, including using the bus and compass ticket system
- Used Google Translate to support clients where language barriers existed
- Oversaw complex projects from conception to completion, ensuring seamless execution and timely delivery of results.
- Directed cross-functional teams to achieve project milestones on time and within budget constraints.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Supported project management team for optimal performance.
- Recruited families and built positive relationships with parents in order to support parenting roles.
- Collaborated with interdisciplinary team members to develop and implement comprehensive service plans for families.
- Helped to educate parents and assisted with educational planning and decision making for children.
- Engaged families and clients in skill-building activities to enhance family dynamics and client's quality of life.
- Provided crisis intervention when necessary, connecting families with appropriate supports and resources to address immediate needs.
- Increased parental engagement in children''s education by facilitating group meetings focused on sharing experiences and learning from one another.
- Facilitated evidence-based parenting workshops, equipping parents with the tools to foster healthy child development.
- Prepared monthly calendars with educational needs and activities.
- Documented all interactions accurately in case files following agency protocols, ensuring data integrity for reporting purposes.
- Coordinated resources and program referrals to support family needs.
- Conducted weekly home visits to assess conditions.
- Visited over [Number] homes per week to inspect independent living situations, home safety, proper hygiene and vocational opportunities.
- Connected families with community resources, increasing access to essential services such as healthcare, housing assistance, and educational opportunities.
- Remained adaptable by modifying workshop content or delivery style in response to participant feedback, ensuring maximum relevance and effectiveness.
- Identified areas in need of improvement and implemented solutions.
- Monitored field trips and special events to maintain safety and increase attendee retention.
- Facilitated dialogue between participants, family, and program workers to provide best possible program and individualized program.
- Collected data on program efficacy through data analysis and implemented solutions for improvement.
- Fundraised for [Type] materials and [Type] activities to foster positive and supportive environments for participants.
- Addressed any questions or concerns from participants during workshops promptly and professionally, ensuring a positive experience for all involved.
- Managed cases of [Type] clients receiving social or community service support.
Seniors Group Workshop Facilitator
ISSofBC
01.2020 - 01.2021
- Presented and facilitated workshops for up to 14 newcomers in English, Arabic & Kurdish
- Utilized PowerPoint presentations for visual learners
- Invited guest speakers from the community to come and inform clients about a variety of issues
- Accompanied clients on short walking trips/outings
- Educated clients about health and safety procedures (stairs, snow, safe food, etc.)
- Introduced simple exercises and activities to support positive group energy
- Maintained a safe and clean learning environment
- Conducted weekly Zoom meetings
Education
Responsible Adult in Childcare Certificate -
Westcoast Child Care Resource Ctr
Emergency First Aid - Community Care, Level B -
St. John Ambulance
Mental Health First Aid Certificate -
Mothers Matter Centre
01.2022
Core Professional Development -
Red River College
01.2022
Living Life To The Full Certificate -
MMC
Vancouver, BC01.2022
Life Skills Facilitator Certificate -
ISSofBC
Burnaby, BC01.2019
Computer Skills for Office Administration -
DIVERSEcity
01.2019
Teacher Diploma -
Dar Al-Moalemeen
01.1998
Skills
- Ethical leadership
- Strategic visioning
- Environmental awareness
- Crisis management
- Collaboration
- Organizational leadership
- Team motivation
- Coaching and mentoring
- Event planning
- Google analytics
Languages
English
Full Professional
Arabic
Native or Bilingual
Kurdish
Native or Bilingual
basic Turkish
Limited Working
Timeline
Event Emcee
ISSofBC & Mothers Matter Centre (MMC)
01.2022
HIPPY Home Visitor
ISS of BC Welcome Centre & Diversecity Community
01.2021 - 12.2022
Life Skills Facilitator
ISSofBC Welcome Centre
01.2020 - 01.2021
Seniors Group Workshop Facilitator
ISSofBC
01.2020 - 01.2021
Emergency First Aid - Community Care, Level B -
St. John Ambulance
Mental Health First Aid Certificate -
Mothers Matter Centre
Core Professional Development -
Red River College
Living Life To The Full Certificate -
MMC
Life Skills Facilitator Certificate -
ISSofBC
Computer Skills for Office Administration -
DIVERSEcity
Responsible Adult in Childcare Certificate -
Westcoast Child Care Resource Ctr
Teacher Diploma -
Dar Al-Moalemeen
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