Husanpreet Kaur
Winnipeg,Canada
Summary
Dedicated and customer-focused professional with a strong background in providing exceptional customer service. Experienced in handling inbound calls, emails, and chats to assist customers with inquiries and resolve issues promptly and effectively. Possesses excellent communication and active listening skills to ensure a positive customer experience with every interaction. Committed to learning and maintaining a thorough knowledge of all products and services to best serve customer needs. A proactive team player with a passion for delivering meaningful solutions and contributing to the success of the organization.
Overview
4
4
years of professional experience
Work History
Server
Clay Oven
03.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided exceptional customer service to patrons through inbound calls, emails, and chats.
- Effectively communicated a variety of information to customers regarding menu items, specials, and reservations.
- Actively listened to customer inquiries and resolved issues promptly to ensure a positive experience.
Volunteer Staff
GURU KASHI UNIVERSITY
02.2020 - 02.2020
- Assisted in organizing and coordinating volunteer activities and events.
- Communicated with participants to provide information and support regarding volunteer opportunities.
- Actively listened to inquiries and provided meaningful assistance to ensure a positive volunteer experience.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Education
Business Technology Management - Business/IT
Red River College Polytechnic
Winnipeg, MB04.2024
Non-Medical -
Guru Nanak International Public School - India
04.2021
Skills
- Volunteer Engagement
- Community Service
- Project Management
- Accounting
- Customer Service
- Time Management
- Teamwork
- Business Analysis
- Food Industry
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Server
Clay Oven
03.2022 - Current
Volunteer Staff
GURU KASHI UNIVERSITY
02.2020 - 02.2020
Business Technology Management - Business/IT
Red River College Polytechnic
Non-Medical -
Guru Nanak International Public School - India
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