Open To Work
Simarpreet Kaur
Richmond,BC
Summary
Office Administrator experienced in enhancing office processes and achieving high customer satisfaction. Delivered efficient task prioritization and fostered team collaboration through effective communication and personal time management. Cultivated a warm and inviting office atmosphere while managing daily operations and addressing staff requests.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Administrator
UNO Digital
Richmond, Canada
02.2024 - Current
- Coordinated meetings and maintained schedules for team members effectively.
- Provided phone support, managed incoming calls, and greeted visitors at front desk.
- Managed various administrative tasks, including ordering supplies and responding to customer inquiries via email.
- Handled customer data with confidence, ensuring accuracy and confidentiality.
- Prioritizing tasks according to deadlines.
- Maintained and ensured functionality of office equipment to support daily operations.
- Processing bi weekly payroll of 15 employees using Quickbooks and preparing year end tax documents.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Processed invoices on a timely basis according to established procedures.
- Shipped and packaged orders through logistics providers like Canada Post and FedEx, coordinating pickups and drop-offs for large orders.
Office Administrator
City Sheet Metal 2022 Ltd
Richmond, Canada
03.2022 - 09.2023
- Streamlined office processes by implementing efficient filing and organizational systems.
- Maintained clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Enhanced customer satisfaction by addressing inquiries promptly through over 50 daily phone calls, emails, and in-person visits.
- Expedited invoice processing, ensuring accurate recording of financial transactions in accounting system.
- Oversaw payroll and accounting tasks with QuickBooks and EasyPay software, ensuring accurate financial records.
- Completed projects on time through effective task prioritization, delegation, and follow-up.
Office Administration
Black Digit Services Inc.
Vancouver, Canada
07.2018 - 02.2022
- Answered and scheduled appointments while prioritizing customer needs for enhanced service delivery.
- Managed diverse administrative tasks to effectively support employer's operations.
- Preparing and editing letters, memos, and emails.
- Successively scheduling appointments, preparing reports.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
- Recognized by management for providing exceptional customer service.
Education
Office Administration - Information and Communication Technology
British Columbia Institute of Technology
Vancouver, BC, CA07-2018
Master of Science - Computer And Information Sciences
Masters In Computer Science
KCW Punjab India04-2011
Skills
- Office administration
- Customer service
- Schedule management
- Data entry
- Invoice processing
- Accounts Receivable
- Accounts Payable
- Payroll Processing
- Payroll administration
- Bookkeeping
- Accounting Software
- Microsoft Office
- Microsoft Outlook
- Communication & Team Collaboration
- Customer Service & Client Support
- Problem Solving & Multitasking
- Problem solving
- Task prioritization
- Document filing
- Client relations
- Communication strategies
- Accountability
Certification
- Dispatch, Present
- LLQP, Present
Languages
English
Full Professional
Punjabi
Full Professional
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridSalary Range
$60000/yr - $200000/yrTimeline
Office Administrator
UNO Digital
02.2024 - Current
Office Administrator
City Sheet Metal 2022 Ltd
03.2022 - 09.2023
Office Administration
Black Digit Services Inc.
07.2018 - 02.2022
Office Administration - Information and Communication Technology
British Columbia Institute of Technology
Master of Science - Computer And Information Sciences
Masters In Computer Science