KIRANPREET KAUR JHAJJ
DELTA,Canada
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
10
10
years of professional experience
Work History
SUPERVISOR
WENDYS
02.2023 - Current
- Directed and supervised team of 15 employees in daily operations
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions
- Resolved customer complaints in a timely manner while ensuring customer satisfaction
- Performed monthly inventory checks to ensure sufficient stock levels for all products
- Evaluated employee performance through periodic reviews and documented results accordingly
- Provided ongoing training to address staff needs
- Resolved customer complaints and adjusted policies to meet changing needs
- Planned and managed resources to consistently meet production, quality and cost goals
- Coached staff members to develop long-term career goals
Education Counselor
Educon Consultancy
08.2023 - 03.2024
- Enhanced student engagement with targeted counseling sessions focused on career exploration.
- Developed personalized academic plans by assessing student strengths and interests.
- Collaborated with faculty to implement support services for diverse student needs.
- Facilitated communication between students and parents, fostering a supportive learning environment.
CREW
WENDYS
07.2020 - 02.2023
- Collaborated with other departments to coordinate workflow processes between teams
- Established and enforced clear goals to keep employees working collaboratively
- Responded to customer questions regarding products, prices and availability
- Resolved customer complaints and adjusted policies to meet changing needs
- Maintained positive working relationship with fellow staff and management
- Identified needs of customers promptly and efficiently
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes
TEACHER
SACRED HEART CONVENT SCHOOL
01.2015 - 07.2019
- Developed and implemented lesson plans based on curriculum objectives
- Provided individualized instruction to meet the needs of all students
- Assessed student performance through tests, quizzes, and other assessments
- Encouraged critical thinking skills and problem-solving strategies among students
- Maintained a safe and orderly learning environment for all students
- Utilized technology-based learning tools to enhance classroom instruction
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study
- Integrated educational software programs into daily lesson plans to enhance student learning outcomes
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students
- Participated in professional development workshops related to teaching methods or curriculum changes
- Created meaningful projects that allowed students to apply their knowledge in real world situations
Education
Bachelor of Science - Education
BHUTTA COLLEGE OF EDUCATION
LUDHIANA, PUNJAB INDIABachelor of Science - SCIENCE
GHG KHALSA COLLEGE
GURUSAR SUDHAR, PUNJAB INDIAAssociate of Arts - ARTS
Coquitlam College
Coquitlam, BC06-2022
Skills
- Schedule development
- Financial Management
- Staff Discipline
- Training and mentoring
- Process Monitoring and Improvement
- Complex Problem-Solving
- Employee Motivation
- Negotiation
- Goal-Oriented
- Processes and procedures
- Staff management
- Customer service
- Employee motivation
- Decision-making
- Complex Problem-solving
- Team building
- Process monitoring and improvement
- Project planning
- Payroll processing
- Risk management
Languages
English
Punjabi
Hindi
Timeline
Education Counselor
Educon Consultancy
08.2023 - 03.2024
SUPERVISOR
WENDYS
02.2023 - Current
CREW
WENDYS
07.2020 - 02.2023
TEACHER
SACRED HEART CONVENT SCHOOL
01.2015 - 07.2019
Bachelor of Science - Education
BHUTTA COLLEGE OF EDUCATION
Bachelor of Science - SCIENCE
GHG KHALSA COLLEGE
Associate of Arts - ARTS
Coquitlam College
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