Dedicated administrative professional with successful experience of more than 5 years in fast-paced office environment. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.Experience in payroll and accounting using QuickBooks and Sage 50.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Administrative Assistant
City Sheet Metal 2022 Ltd
03.2022 - 08.2023
Streamlined office processes by implementing efficient filing and organizational systems.
Reduced errors in documentation by meticulously proofreading and editing written materials.
Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
Assisted management with budget preparation, providing detailed data analysis to support informed fiscal decisions.
Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
Strengthened relationships with vendors to negotiate favorable contract terms that benefited the organization financially.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided clerical support to company employees by copying, faxing, and filing documents.
Maintained office supplies inventory by checking stock and ordering new supplies.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Office Assistant
Black Digit Consulting Services Inc.
02.2020 - 02.2022
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Streamlined communication between departments for better collaboration and increased productivity.
Expedited document processing with accurate data entry and timely filing.
Increased customer satisfaction by providing professional and courteous front desk support.
Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Ensured timely completion of projects by coordinating resources across multiple teams effectively.
Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Deli Clerk
Sobeys
05.2017 - 12.2019
Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
Regularly updated knowledge of new products, trends, and dietary restrictions to better serve customer needs and preferences.
Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
Greeted customers at counter to fulfill requests and answer questions.
Education
Office Administration And Technology - Office Administrator With Technology Program (OAT)
BCIT
Vancouver, BC
07.2018
Master of Science - Computer Science
KCW
Amritsar (India)
04.2011
Skills
Database Entry
Billing and Invoicing
Spreadsheet Development
Event Planning
Office Supply Management
Leadership and Supervision
Schedule Management
Expense Tracking
Accounting Support
Payroll
Database Administration
Inventory control
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
HLLQP
Timeline
Office Administrative Assistant
City Sheet Metal 2022 Ltd
03.2022 - 08.2023
Office Assistant
Black Digit Consulting Services Inc.
02.2020 - 02.2022
Deli Clerk
Sobeys
05.2017 - 12.2019
Office Administration And Technology - Office Administrator With Technology Program (OAT)
BCIT
Master of Science - Computer Science
KCW
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