Simarjit Kaur
Dawson Creek,BC
Summary
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Hardworking employee enthusiastic about learning food production field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Reliable employee seeking Store Manager, Customer Service Representative, Food Production & delivery positions. Offering excellent communication and good judgment.
Overview
3
3
years of professional experience
Work History
Shift Supervisor / Dominos Insider
Domino's Pizza
10.2022 - Current
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Handled cash register operations by applying coupons, giving customer totals and processing cash and credit card payments.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Cooked pizza, calzones, stromboli and pasta.
- Collaborated with manager immediately when serious equipment failures occurred to resolve quickly and avoid slow-downs.
- Sent order information to kitchen using computer system and giving verbal instructions about customers' special requests and needs to other staff.
- Oversaw inventory and restocked ingredients following First-In First Out (FIFO) method to minimize spoilage.
- Prepared dough from scratch using old world recipe and added toppings, cheese and sauce for unique pies.
- Trained and assisted new kitchen staff members.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Used kitchen equipment safely and reduced risk of injuries and burns.
- Scrubbed grill every scheduled time and on customer request due to food allergies to clean food residue and avoid issues with allergens.
Customer Service Representative
KFC
12.2021 - 09.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register to record transactions accurately and efficiently.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
- Maintained high customer satisfaction levels by preparing orders accurately. Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods. Set up kitchen every morning by turning on equipment, cutting ingredients and stocking workstations.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Received, unpackaged and stored incoming food deliveries. Learned other teammates' work tasks to train as backup.
Customer Service Representative
Popeyes
03.2021 - 11.2021
- Make and prepare guest orders with accuracy and efficiency.
- Provide a top-notch guest experience that includes friendly interactions, hot & fresh meals and a commitment to cleanliness.
- Contribute to the overall positive and collaborative family environment.
- Preparing and cooking of Popeyes products.
- Serving customers at the counter.
- Looking after customers' needs in the dining area. Keeping all areas and equipment clean and tidy.
Education
Diploma - International Business
Canadore College @ Stanford
Mississauga, Canada08.2022
Skills
- Business Administration
- Operations Management
- Customer-Oriented
- Inventory Control
- Policy Enforcement
- Continuous Improvement
- Employee Training
Timeline
Shift Supervisor / Dominos Insider
Domino's Pizza
10.2022 - Current
Customer Service Representative
KFC
12.2021 - 09.2022
Customer Service Representative
Popeyes
03.2021 - 11.2021
Diploma - International Business
Canadore College @ Stanford
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