Simarjit Kaur
Winnipeg,Canada
Summary
To attain a challenging position in a reputed firm where one can grow as well as utilize interpersonal and technical skills. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Health Unit Clerk (4 Weeks Practicum)
At St Boniface Hospital
12.2021 - 01.2022
- Maintained a clean and organized work environment, contributing to efficient hospital operations.
- Coordinated patient admissions, transfers, and discharges to optimize bed management and patient flow.
- Provided exceptional customer service to patients and their families, addressing questions and concerns promptly and professionally.
- Collaborated with interdisciplinary teams to ensure coordinated care for patients across all departments.
- Contributed to the reduction of medical errors by verifying test results and maintaining proper documentation standards.
- Facilitated timely discharge planning by coordinating transportation arrangements for patients upon release from the hospital setting.
- Reduced wait times for laboratory results by efficiently processing lab requisitions and specimen tracking forms.
- Answered multiple telephone calls to offer office information, answer questions, and direct calls to staff.
Customer Service Cashier
Walmart
07.2019 - 06.2021
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
Care Manager
Sunrise senior Living
10.2018 - 01.2019
- Focus on learning and meeting each resident's unique needs with the support of other community team members
- Get to know your personal preferences-such as what time you like to wake up in the morning-so that you live comfortably and on your terms
- Assist with housekeeping, laundry, dining services, activities, and more.
- Enhanced patient care by developing and implementing individualized care plans.
- Promoted patient self-management by providing education on chronic condition management and healthy lifestyle choices.
Customer Service Representative
A.E. Wen Enterprises Inc.
09.2017 - 01.2019
- Receive and process payments by cash and credit card
- Ensuring customer satisfaction, resolving customer complaints, and addressing any questions or comments that customers may have
- Clean and sanitize work areas, equipment, utensils, dishes, or silverware
- Keep records of all the inventory and entering in the system
- Receive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas.
Education
Certificate - Health Unit Clerk
St. James Assiniboia Continuing Education
Winnipeg, MB01.2021
Post-Baccaleurate Diploma - Health Care Management
Northern College At Pures
Toronto, ON06.2018
Skills
- Maintain critical thinking skills essential to providing competent and dignified patient care
- Personable with a positive attitude; interface well with patients, families, and nursing staff
- Team leader with able to create a positive working environment that uplifts teams' spirits
- Multitasking Capabilities
- Computer Literacy
- Telephone Etiquette
- Patient Scheduling Expertise
- Healthcare Software Knowledge
- Medical Terminology Proficiency
- Confidentiality Maintenance
- Office Equipment Operation
- Medical Records Management
Education Certificates Training
- Certificate of Health Unit Clerk, 09/2021, 12/2021, St. James Assiniboia School Division
- PG Diploma in Health Care Management, 09/2017, 04/2018, Northern College, Toronto, Canada
- Certificate of Registration, 09/2011, Andhra Pradesh Nurses, Midwives, Auxiliary Nurse-Midwives and Health Visitors Council, Hyderabad, India
- Certificate of Registration, 12/2013, Punjab Nurses Registration Council, Chandigarh, India
References
Available upon request
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Certification
- Certified Health Unit Clerk
Timeline
Health Unit Clerk (4 Weeks Practicum)
At St Boniface Hospital
12.2021 - 01.2022
Customer Service Cashier
Walmart
07.2019 - 06.2021
Care Manager
Sunrise senior Living
10.2018 - 01.2019
Customer Service Representative
A.E. Wen Enterprises Inc.
09.2017 - 01.2019
Certificate - Health Unit Clerk
St. James Assiniboia Continuing Education
Post-Baccaleurate Diploma - Health Care Management
Northern College At Pures
Similar Profiles
Andy ZhangAndy Zhang
Health Care Aide at St. Boniface HospitalHealth Care Aide at St. Boniface Hospital
Maureen Sandra DouglasMaureen Sandra Douglas
Registered Nurse, Inpatient Psychiatric Unit at St Boniface HospitalRegistered Nurse, Inpatient Psychiatric Unit at St Boniface Hospital
Shivani AggarwalShivani Aggarwal
Registered Nurse, Cardiac Surgery Inpatient Unit at St. Boniface HospitalRegistered Nurse, Cardiac Surgery Inpatient Unit at St. Boniface Hospital
LINDA DOYLELINDA DOYLE
Accountant at Northbridge Financial CorporationAccountant at Northbridge Financial Corporation
JAYDEEP VASANIJAYDEEP VASANI
Software Developer at Rival Insurance TechnologySoftware Developer at Rival Insurance Technology