Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management and inventory coordination. Proven history of innovative management and detail-oriented work.
Overview
4
4
years of professional experience
Work History
Supervisor
Dairy Queen Grill & Chill
09.2021 - Current
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Security Guard
Westguard
09.2022 - Current
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Responded quickly to incidents and assessed active situations for security concerns.
Completed full building and grounds patrols to spot and investigate concerns.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Administrative Assistant /Caretaker
YMCA Of Greater Vancouver
09.2019 - 12.2019
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Provided safe mobility support to help patients move around personal and public spaces.
Education
Post Degree Diploma in Canadian Business Managemen - Business Management
Vancouver Community College
Vancouver, BC
12.2019
Bachelor of Commerce - Accounting
Guru Nanak Dev University
India
04.2017
Skills
Microsoft Office
Leadership
Delegating Assignments and Tasks
Customer Satisfaction
Procedure Preparation
Task Delegation
POS Terminal Operation
Quality Control
Kitchen Staff Management
Billing and Payment Processing
Customer Service Standards
Train Employees
Cooking Procedures
Operational Efficiency
Languages
English
Full Professional
Punjabi
Full Professional
Timeline
Security Guard
Westguard
09.2022 - Current
Supervisor
Dairy Queen Grill & Chill
09.2021 - Current
Administrative Assistant /Caretaker
YMCA Of Greater Vancouver
09.2019 - 12.2019
Post Degree Diploma in Canadian Business Managemen - Business Management