Simarjit Kaur
Restaurant Server
Brampton,ON
Summary
Focused and reliable worker bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
Crew Member
A&W
Mississauga, ON
01.2023 - 03.2023
- Worked front counter, drive-thru and other areas.
- Stocked shelves to organize aisles in assigned department.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Operated cash register to ring up final bill and process various forms of payment.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Server Shift Leader
McDonald's Restaurant
Brampton, ON
10.2022 - 12.2022
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Observed servers to provide feedback and coaching in areas requiring improvement.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Wrote and submitted accurate end-of-shift reports to provide management with accurate information about performance of restaurant and staff.
- Addressed and resolved customer complaints and issues to increase satisfaction and establish trust.
Restaurant Server
Annalakshmi Restaurant
Brampton, ON
04.2022 - 09.2022
- Cultivated warm relationships with regular customers.
- Stayed up-to-date on menu changes to help customers make food choices.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Business General Diploma - Business Administration
Niagara College
Toronto, ON 01.2022 - Current
Skills
Cash handling
Guest seating arrangements
Tableside Service
Food spoilage prevention
Ordering procedures
Stocking and replenishing
Food running
Timeline
Crew Member
A&W
01.2023 - 03.2023
Server Shift Leader
McDonald's Restaurant
10.2022 - 12.2022
Restaurant Server
Annalakshmi Restaurant
04.2022 - 09.2022
Business General Diploma - Business Administration
Niagara College
01.2022 - Current