Simarjeet Kaur Kalkat
Surrey,BC
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
1
1
year of professional experience
Work History
Management Trainee
Patola Foods
01.2023 - 06.2023
- Improved management skills by participating in rigorous training programs and workshops.
- Enhanced team performance by implementing effective communication strategies within the group.
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
- Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
Customer Care Executive
Teleperformance
03.2022 - 12.2022
- Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
- Streamlined customer support processes for improved call handling times and resolutions.
- Reduced customer complaints with proactive issue identification and resolution strategies.
- Increased repeat business, fostering strong relationships with clients through exceptional service delivery.
Education
Bachelor of Commerce - Business And Accountancy
RKDF University
12.2021
High School Diploma -
St Josephs Convent Hr Sec School Itarsi MP
Itarsi03.2019
No Degree -
St Josephs Convent Hr Sec School Itarsi MP
Itarsi03.2017
Skills
- Staff Training
- Workforce Management
- Financial Administration
- Vendor Management
- Customer Service
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Management Trainee
Patola Foods
01.2023 - 06.2023
Customer Care Executive
Teleperformance
03.2022 - 12.2022
Bachelor of Commerce - Business And Accountancy
RKDF University
High School Diploma -
St Josephs Convent Hr Sec School Itarsi MP
No Degree -
St Josephs Convent Hr Sec School Itarsi MP
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