Summary
Overview
Work History
Education
Skills
Languages
Awards
Reference
Timeline
Generic

SIMARJEET KAUR

Summary

Self-driven and motivated Human Resources Assistant skilled at screening applicants, processing payroll, and managing employment documents and records. Strong interpersonal communication and leadership skills and well-developed problem-solving skills, and great teamwork abilities.

Overview

7
7
years of professional experience

Work History

Warehouse Associate L1

Amazon
10.2020 - Current

Experience 3 departments -Outbound (ship dock) + Inbound (Stow+ Receive)

  • Being a process guide (PG), problem solver and control errors to give quality Training as quality coach.
  • Handle packages weighing up to 50 pounds.
  • Perform all the duties with established safety and quality procedures, and standards.
  • Safety Audits, TDR audits, Trailer audits and control SFM (Ship Failed moves).
  • Clearing Vista and dwelling ship sorter.
  • Being an ambassador, I train new AAs for ship dock.

Customer Service Representative

Tim Horton
10.2018 - 07.2020
  • Maintaining solid customer relationships by handling questions and concerns with speed and professionalism.
  • Resolving customer complaints, managing database records, drafting status reports on customer service issues.
  • Provides first point of contact for all customer inquiries and product/service complaints through phone, fax, email, or online.
  • May provide guidance and training to department new hires.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.

Human Resources Assistant

Gm Financial Co.
11.2016 - 03.2018
  • Assist with day-to-day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives.
  • Deal with employee requests regarding human resources issues, rules, and regulations.
  • ·Screened applicants reviewed and evaluated Resumes and Cover Letters and scheduled and planned interviews.
  • Conducted background checks, posted jobs, and worked closely with the HR Manager to ensure that the company's staffing needs and goals were met.
  • Processed payroll, administered benefits, and managed and maintained all employment records and files.
  • Worked on the improvement of the whole application and recruiting process to maximize efficiency and minimize expenses - reduced costs. Awarded Employee of the Month for impressive performance.

Education

Post-Degree Certificate - Business Accounting

York University
Toronto, Canada
06.2020

Post-Degree Certificate - Human Resource Management

YORK UNIVERSITY
Toronto, Canada
06.2019

Bachelor of Arts - Business Economics

MRS College
Punjab,India
05.2014

Skills

  • Ownership skills/ Team leadership/problem solving
  • Multi-Tasking
  • Active Listening
  • Interpersonal Communication
  • Basic knowledge of Microsoft Office including Outlook, Word, and Excel
  • Critical Thinking/Data analysis
  • Time Management Strength

Languages

English
Hindi
Punjabi

Awards

Amazon Best peak PG 2021

Reference

***References available on request***

Timeline

Warehouse Associate L1

Amazon
10.2020 - Current

Customer Service Representative

Tim Horton
10.2018 - 07.2020

Human Resources Assistant

Gm Financial Co.
11.2016 - 03.2018

Post-Degree Certificate - Business Accounting

York University

Post-Degree Certificate - Human Resource Management

YORK UNIVERSITY

Bachelor of Arts - Business Economics

MRS College
SIMARJEET KAUR