Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Simardeep Kaur

Barrie,ON

Summary

Proven multitasker and team collaborator, I excelled at McDonald's by enhancing customer satisfaction and efficiency. My experience spans from fast-paced food service to security, showcasing strong organizational skills and a commitment to safety. Expert in customer service and time management, I consistently achieve goals under pressure, ensuring quality and safety in every task.

Overview

3
3
years of professional experience

Work History

Crew Member

McDonald's
04.2024 - Current
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

General Laborer

Cronos
01.2024 - 03.2024
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.

Call Center Representative

Bill Gosling Outsourcing
07.2023 - 09.2023
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Security Guard

Greenforce
08.2022 - 06.2023
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.

Crew Member

Subway
05.2022 - 07.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

High School Diploma -

Georgian College of Applied Arts And Technology
Barrie, None
12-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management

Languages

English
Professional Working

Timeline

Crew Member

McDonald's
04.2024 - Current

General Laborer

Cronos
01.2024 - 03.2024

Call Center Representative

Bill Gosling Outsourcing
07.2023 - 09.2023

Security Guard

Greenforce
08.2022 - 06.2023

Crew Member

Subway
05.2022 - 07.2022

High School Diploma -

Georgian College of Applied Arts And Technology

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Simardeep Kaur