Simaranjit Kaur Sidhu
Etobicoke,ON
Summary
Service-oriented General Manager focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Manager
Delight Immigration Services
06.2021 - Current
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Provided leadership to employees through coaching, feedback and performance management.
- Plan, organize, direct, control and evaluate the operations of a department providing a single administrative service or several administrative services.
- Ensuring company policies & procedures are been followed as per direction bylaws of management & ICCRC Prepare files and application related to be submitted by RCIC
- Collect documents from Client and Instruct them to provide required information and documents Plan, administer and control budgets for contracts, equipment and supplies.
- Prepare reports and briefs for management committees evaluating administrative services, Interview, hire and oversee training for staff.
- Prepare Income sheets on daily basis and maintain other expenses.
- Contact with employers to provide up to date documents to proceed with applications.
AM Sorter
Purolator (Manpower Agency)
09.2022 - 12.2022
- Loading, unloading and sorting packages employing strong organizational skills
- Utilizing hand scanners to appropriately designate packages
- Performing tasks in a fast-paced labour-intensive environment
- Building positive relationships with both our internal customers (dispatch, colleagues, managers) and external customers
- Abiding by all safety regulations
- Complying with all Corporate Policies and Procedures
Data Entry Supervisor
Delight Immigration Services
09.2019 - 06.2021
- Organize, allocate and assess the work of employees & contractors performing data entry and preparation of applications for the assessment of RCIC.
- Establish work schedules and procedures and co-ordinate activities with RCIC, staff members and clients.
- Provides daily reviews on all data entry coordinators to the management.
- Ensures clerical staff are effectively performing all responsibilities as outlined in job description.
- Providing training to newly hired staff and staff in need of any training for, safety management & confidentiality
- Assists team members in work instructions and the balanced flow of work.
- Runs data entry sheets at daily, weekly & monthly basis for management and staff meetings.
- Identify management information system issues and work with IT staff to execute a solution.
- To maintain inventory of office supplies and place orders when necessary.
- Ensuring company policies & procedures are been followed as per direction bylaws of management & ICCRC.
Education
Post Graduate Diploma - General Business
Seneca College of Applied Arts And Technology
North York, ON, Canada08.2019
Post Graduate Diploma - Information System And Business Analysis
Northern College
Scarborough, ON, Canada04.2018
Master of Science - Information Technology
Baba Farid Group of Institutions
Bathinda, PB, India07.2016
Bachelor of Science - Computer Applications
Mata Sundri Girls College
Bathinda, PB, India07.2013
Skills
- Supervision and Training
- Problem Anticipation and Resolution Performance
- Improvements Decision Making
- Mathematical Calculation and Reasoning Team Leadership
- Process Improvements Administrative Management
- Time management skills
- Type and file reports in alphabetical and numerical order
- Great knowledge of Microsoft Word, Excel, Powerpoint
- Sort and distribute Office incoming/outgoing mails and calls
- Excellent Interpersonal organizational and communication Skill
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
Dispatch Certification holder
G Class Driving License
Timeline
AM Sorter
Purolator (Manpower Agency)
09.2022 - 12.2022
Operations Manager
Delight Immigration Services
06.2021 - Current
Data Entry Supervisor
Delight Immigration Services
09.2019 - 06.2021
Post Graduate Diploma - General Business
Seneca College of Applied Arts And Technology
Post Graduate Diploma - Information System And Business Analysis
Northern College
Master of Science - Information Technology
Baba Farid Group of Institutions
Bachelor of Science - Computer Applications
Mata Sundri Girls College
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