Organized and dependable professional with strong conflict management and organizational skills. Successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Parliamentary Affairs Analyst
Public Safety Canada
09.2022 - Current
Providing information and high-quality written documents for the Minister of Public Safety as well as the President of the King’s Privy Council for Canada and Minister of Emergency Preparedness.
Coordination of Question Period through notes, tasking, transcripts, and briefing materials.
Preparation of Tabling Reports, Senate Questions, Senate Delayed Answers, and Order Paper Questions.
Supervisor
Crust & Crate
09.2021 - Current
Mentoring and guiding employees to foster proper completion of assigned duties.
Applying strong leadership talents and problem-solving skills to maintain team efficiency, organize workflows, and to manage customer inquiries.
Registry Officer
Tax Court of Canada
12.2021 - 08.2022
Provided procedural advice and assistance to the general public, as well as internal and external clients.
Provided litigation information, liaison and court services for the judiciary, lawyers, litigants, and staff.
Customer Service Officer
Tribunals Ontario | Ministry of the Attorney General
05.2021 - 12.2021
Scheduled and confirmed hearing dates for landlords, tenants and various clients.
Managed financial documents as well as evidence and sensitive information.
Counter Clerk
Public Guardian and Trustee | Ministry of the Attorney General
09.2020 - 05.2021
Executed various record filing systems to improve document organization and management.
Produced high-quality documents, spreadsheets and presentations for internal and external needs using MS Office suite.
Provided quality clerical and administrative support through data entry, document management, and email correspondence.
Education
Bachelor of Social Science - Political Science (Honours)
University of Ottawa
Ottawa, ON
06.2022
Skills
Administrative support
Legislative processes & policies
Processing legal documents
Team collaboration
Effective communication
Fluent in English, French, Arabic & Farsi
Certification
SLE French Language Certification (B/B/C)
OPS French Language Certification
Timeline
Parliamentary Affairs Analyst
Public Safety Canada
09.2022 - Current
Registry Officer
Tax Court of Canada
12.2021 - 08.2022
Supervisor
Crust & Crate
09.2021 - Current
Customer Service Officer
Tribunals Ontario | Ministry of the Attorney General
05.2021 - 12.2021
Counter Clerk
Public Guardian and Trustee | Ministry of the Attorney General
09.2020 - 05.2021
Bachelor of Social Science - Political Science (Honours)
University of Ottawa
SLE French Language Certification (B/B/C)
OPS French Language Certification
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