Silvie Binsai

• Maintained accurate records of interactions and services provided to youth, achieving 100% compliance with organizational policies, and ensuring efficient tracking of youth progress and needs.
• Established and maintained safe and supportive environment for youths resulting in a 75% reduction in incidents of safety concerns and a 90% increase in reported feelings of physical and emotional security among youth.
• Provide immediate support and de-escalation techniques to youths resulting in 70% of cases being resolved without further escalation or police involvement.
• Planned and facilitated monthly recreational, educational, and skill-building activities for youth, leading to a 50% decrease in youth elopement and the promotion of healthy life choices.

• Achieved daily Costco membership and merchandise sales by actively promoting products, contributing to a 15% increase in average transaction value.
• Developed extensive knowledge of store products to assist customers in making informed purchasing decisions and provide recommendations.
• Answered customer queries and resolved customer complaints resulting to a 15% customer retention.
• Helped customers locate products and checked store system for merchandise at other sites.

• Conducted comprehensive research on human rights violations affecting migrant workers in New Brunswick, analyzing relevant data and case studies.
• Examined the broad scope of rights that would be safeguarded by Canada's potential ratification of the International Convention on the Protection of All Migrant Workers and Their Families
• Formulated actionable recommendations, including providing all temporary foreign workers with open work permits which would enable them to circulate freely in the Canadian job market.

Intern at January 2024-April 2024

• Performed jurisdictional scans to assess policies, programs, and services utilized in various regions and jurisdictions to address pertinent research topics.
• Drafted motions on various bills, demonstrating proficiency in legislative analysis and drafting skills.
• Produced comprehensive briefs and summaries detailing research findings for internal use and presentation to party leadership.

Diversity and Inclusion Event Coordinator at Capital Family Services January 2024-June 2024

• Successfully proposed and advocated for a support measure for Muslim colleagues observing Ramadan within Capital Family Services, resulting in the approval of extended breaks during the fasting period.
• Successfully spearheaded the proposal and approval of a Diversity, Equity, and Inclusion (DEI) wall of flags and mural initiative within Capital Family Services, securing a budget of $500 for artist compensation.

• Influenced the modification of St. Thomas University’s residence policy to facilitate year-round campus residency for students.
• Empowered marginalized communities in Ghana by promoting economic opportunities through the direct sourcing of STU black student’s graduation kente stole from Ghanian weavers.
• Recognized by Created Here Magazine (issue 15) for contributions to public education and increased awareness of ongoing human rights violations in Congo.