Silvia Martinez
Orland
Summary
Dedicated and passionate job seeker with a strong foundation in organizational skills, actively pursuing an entry-level Registered Nursing position. Proven experience in coordinating daily operations within emergency room environments, adept at managing patient records and enhancing communication among medical staff. Familiarity with emergency room protocols and procedures ensures effective support in high-pressure situations. Recognized for reliability, adaptability, and a proactive approach to problem-solving, committed to leveraging strengths to foster team success and contribute to organizational growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
ER Unit Secretary
Enloe Health
Chico, CA
09.2023 - Current
- Managed patient admissions, ensuring accurate and timely processing of information.
- Coordinated communication between medical staff and patients to enhance care delivery.
- Assists ED provider with orders, lab results, and medical records from outside facilities.
- Ensured HIPAA compliance while handling sensitive patient information with utmost confidentiality and discretion.
- Triaged incoming and outgoing phone calls to appropriate staff.
Med/Surg Unit Secretary
Enloe Health
Chico, CA
08.2018 - 09.2023
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
Clinical Representative
Enloe Health
Chico, CA
07.2017 - 08.2018
- Coordinated with healthcare providers to ensure timely processing of patient records.
- Developed and optimized workflows for data entry tasks, ensuring accuracy in patient information management.
- Maintained accurate records by updating patient demographics, insurance, and financial information.
- Demonstrated adaptability in mastering new registration systems, software upgrades, and evolving industry regulations.
Education
Associate of Science - Registered Nursing
Butte College
Oroville, CA05-2026
Associate of Arts - Social And Behavioral Science
Butte College
Oroville, CA12-2022
Skills
- HIPAA compliance
- Teamwork and collaboration
- Organization and time management
- Adaptable and flexible
- Effective communication
- Electronic health records
- Epic systems
- Emergency room procedures
Certification
Basic Life Support
Advanced Cardiovascular Life Support
LANGUAGES
English
Spanish
Timeline
ER Unit Secretary
Enloe Health
09.2023 - Current
Med/Surg Unit Secretary
Enloe Health
08.2018 - 09.2023
Clinical Representative
Enloe Health
07.2017 - 08.2018
Associate of Arts - Social And Behavioral Science
Butte College
Associate of Science - Registered Nursing
Butte College