Silvia Martens
Chatham,Canada
Summary
Experienced HR professional with 10+ years of expertise in various aspects of human resources. Recognized as a subject matter expert for international transfers, full-cycle recruitment, and onboarding processes. Successfully led the recruitment operations team, ensuring smooth and efficient hiring procedures. Managed personnel records for a workforce of 4,000+ employees. Known for optimizing operational efficiency through effective staff management and fostering a culture of continuous improvement through valuable employee feedback.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Human Resources Consultant
We Are One Lunch Program
02.2023 - Current
- Initiate and lead human resource research programs and projects
- Lead and formulate strategies to assist human resources practice for a new organization
- Provide advice and recommendations to CEO and COO on practical plans to address HR matters
- Assist in recruiting, training and management of personnel
- Process payroll
- Develop HR policies
- Devise plans and techniques to drive change and culture management
- Help establish control systems for compliance with business methods and HR practices
- Provide guidance on HR matters
- Researched and created job descriptions for the Executive levels, Administration and office staff
- Participated in the pilot runs of the organizational lunch program
Talent Acquisition Specialist - International Transfer Recruiter
Accenture, Inc.
05.2021 - 02.2023
- Subject Matter Expert (SME) for international transfer process in Canada
- Liaised with HR partners and the transferring employees on all transfer process aspects
- Collaborated with the Global Mobility team on all international transfer processes and issues
- Communicated new information, guidelines, and updates to recruitment team
- Updated hiring managers and business on the transferee status and updates
- Trained the new recruiters on the international transfer process
- Developed templates on international transfer email communication
- Created and maintained international transfer tracker and made weekly updates to the leadership
- Partnered with Employee Relations & Legal team on any unique international transfer related cases
- (contract)
HR Analyst
Enbridge (Union Gas Limited)
11.2017 - 05.2018
- Worked with hiring managers on approvals, interviewing, and on-boarding of new employees
- Managed all job requisitions within Recruitment System and ensured approvals were obtained
- Prepared job postings and provided candidate information to hiring managers
- Coordinated the background check process for all new hires
- Prepared salary relativity reports for leaders
- Prepared internal and external job offer letter packages
- Coordinated Summer Student program for Chatham based roles
- (6-month contract)
Recruiting Operations & International Transfer Lead
Accenture, Inc.
02.2013 - 10.2017
- Liaised with recruiters, HR, and the transferring employees on all transfer aspects
- Coordinated the onboarding for all international transfers and set up their first day logistics
- Updated hiring managers and business on the transferee status
- Prepared process flows and detailed job aids on recruiting operations functions
- Trained the offshore/onshore team to ensure the offer letters are processed accurately & on time
- Created and maintained Share Point web site for the team
- Liaised with the Accounts Payables and vendors for all recruiting invoices
- Partnered with Employee Relations & Legal team to ensure the offer templates reflected company's & legal requirements
- (contract)
Recruiting Operations & Records Management Lead
Accenture, Inc.
11.2004 - 05.2012
- Trained & supervised a team of 6 temp and 1 full time employee in preparation for file scanning
- Provided training to the offshore team to ensure the offer letters are processed accurately
- Coordinated the Assessment Days
- Gathered results and led the debrief meetings
- Coordinated behavioural interview training for all executives
- Successfully led two projects to transfer all Canadian personnel files into electronic records
- Ensured that the records were available and kept whole, secured and confidential
- Worked with the procurement team to ensure competitive vendor pricing
- Created daily/weekly reports to leadership on the progress of the project
Education
Certification in Human Resource Management -
Humber College
Professional Development - Behavioural Interviewing, Training & Development, English for Business Writing, Effective Business Writing, Effective Presentations, Business Law and Administration, Employment Law, Property & Building Administration
Humber College
Skills
- Workday
- Microsoft Office
- Access
- Taleo
- SAP
- Crystal Reports
- Canva
- HRIS
- International Transfers
- Recruiting
- Training & Development
- Administration
- Employee Relations
- Records Management
- Staffing & Scheduling
- Recruiting Coordination
- Employee Coaching & Counselling
- Performance Management & Data Analysis
- Behavioural Interviewing
- Employment Law
- HR policies and procedures
- Recruitment and retention strategies
- HR analytics
- Interviewing
- Onboarding
- Recruitment and selection
- HRIS management
- Job Description Development
- Employee Counseling
- HR compliance
- Maintain employment records
- Onboard new hires
- Candidate interviews
- HR reporting
- Policies implementation
- Problem-solving abilities
- Multitasking
Accomplishments
- Collaborated with team of 6 in the development of electronic Employee Records Management. Resulting in more efficient and faster way for Human Resources department and management to access the employment files.
- Used Microsoft Excel to develop inventory tracking spreadsheets for the assessment days - keeping record of the interview process for each candidate in the interview process.
- Supervised team of 6 staff members during the employee records management project.
- Achieved 100% satisfaction in transfer process from hiring managers and transferees by completing the employee transfer process with accuracy and efficiency.
Pastcommunityandvolunteerservice
- Board member of a non-for-profit senior building
- Performed rental calculations of a senior citizen building
- Assisted in lunch program in local primary school
- Organized fund-raising events
Additionalworkexperience
Accenture, Inc., Human Resources Representative, Junior Marketing Coordinator, Recruiting Operations Support, Marketing Executive Assistant, Training Coordinator
Languages
English
Full Professional
Slovak
Professional Working
Serbian
Limited Working
Certification
Human Resources Management Certifcation
Timeline
Human Resources Consultant
We Are One Lunch Program
02.2023 - Current
Talent Acquisition Specialist - International Transfer Recruiter
Accenture, Inc.
05.2021 - 02.2023
HR Analyst
Enbridge (Union Gas Limited)
11.2017 - 05.2018
Recruiting Operations & International Transfer Lead
Accenture, Inc.
02.2013 - 10.2017
Recruiting Operations & Records Management Lead
Accenture, Inc.
11.2004 - 05.2012
Professional Development - Behavioural Interviewing, Training & Development, English for Business Writing, Effective Business Writing, Effective Presentations, Business Law and Administration, Employment Law, Property & Building Administration
Humber College
Certification in Human Resource Management -
Humber College
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