Silvia Eby
West Sacramento
Summary
Detail-oriented administrative professional with extensive experience in office management and staff coordination. Proven track record in streamlining operations and enhancing efficiency, leading to improved organizational performance. Bilingual in English and Spanish, with strong skills in data entry, scheduling, and website management. Expertise in supporting executive teams and optimizing resource allocation for seamless day-to-day operations.
Overview
15
15
years of professional experience
Work History
Administrative Assistant/Recruiter
Mad Security Services
07.2021 - Current
- Oversee, edit, and distribute daily security reports for multiple properties, ensuring accuracy and compliance
- Manage and update company website, optimizing content for user engagement
- Coordinate and distribute staff schedules, ensuring optimal coverage and efficiency
- Assist in recruiting processes, including application screening, phone interviews, and hiring decisions
Student Affairs Administrative Assistant
InterCoast Colleges
02.2020 - 07.2021
- Processed and tracked attendance, grades, and academic performance using Orbund software.
- Conducted financial aid verification for students, ensuring compliance with federal guidelines
- Managed student records, including tracking required documentation for graduates and dropouts
Front Desk Lead
Asha Urban Baths
04.2017 - 01.2020
- Greeted and assisted guests, providing information on hydrotherapy and halotherapy services
- Managed appointment bookings and coordinated therapists' schedules
- Handled phone and email inquiries with a focus on excellent customer service
Digital Marketing Associate & Receptionist
High Mountain Well Being Center
02.2015 - 03.2017
- Managed front desk operations, greeting clients and handling appointment scheduling
- Maintained and updated the company website, ensuring relevant and engaging content
- Designed marketing materials, including flyers and online advertisements
- Led multiple digital marketing campaigns to increase client engagement
Tissue Recovery Coordinator
Golden State Donor Services
05.2010 - 01.2015
- Coordinated the entire tissue donation process, from referrals to procurement and storage
- Conducted safe and responsible human tissue recovery for transplant and research purposes
- Assisted in training new staff on tissue recovery protocols and best practices
Education
Associate Degree - Mortuary Science
American River College
CA12.2009
Associate Degree - Biological Science
Sacramento City College
CA12.2007
Skills
- Office Administration & Scheduling
- Staff Coordination & Recruitment
- Website Management & Content Editing
- Digital Marketing & Social Media Management
- Microsoft Office Suite (Word, Excel, Access, Outlook, PowerPoint)
- Typing Speed: 65 WPM
- Payroll and budgeting
- Scheduling
- Data entry
- HR recordkeeping
- New hire orientation
- Document management
Skills Expertise
- Office Administration & Scheduling
- Staff Coordination & Recruitment
- Data Entry & Records Management
- Website Management & Content Editing
- Customer Service & Client Relations
- Digital Marketing & Social Media Management
- Microsoft Office Suite (Word, Excel, Access, Outlook, PowerPoint)
- Typing Speed: 65 WPM
- Bilingual: Fluent in English & Spanish
LANGUAGES
English
Native/ Bilingual
Spanish
Professional
References
References available upon request.
Timeline
Administrative Assistant/Recruiter
Mad Security Services
07.2021 - Current
Student Affairs Administrative Assistant
InterCoast Colleges
02.2020 - 07.2021
Front Desk Lead
Asha Urban Baths
04.2017 - 01.2020
Digital Marketing Associate & Receptionist
High Mountain Well Being Center
02.2015 - 03.2017
Tissue Recovery Coordinator
Golden State Donor Services
05.2010 - 01.2015
Associate Degree - Mortuary Science
American River College
Associate Degree - Biological Science
Sacramento City College
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