Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Silvia Barbosa

Brampton,Ontario

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

22
22
years of professional experience

Work History

Secretary

Russo Renovation
01.2022 - Current
  • Schedule appointments and conduct follow-up calls to clients.
  • Enter data into system and update customer contacts with information to keep records current.
  • Track and handle account payables and receivables
  • Maintain timekeeping information for proper billing
  • Manage phone and email correspondence and as well as incoming and outgoing mail

Cleaning Professional

Silcat Cleaning Services
05.2017 - Current
  • Clean and sanitize bathrooms, kitchens and other similar areas according to protocols
  • Ensure all trash cans are emptied and deposited recycling into appropriate receptacles
  • Hand-dust and wipe down office furniture, fixtures, and window sills to keep areas clean
  • Replenish consumables as required
  • Sweep and mop floors and vacuum carpets
  • Polish furniture with correct cleaning supplies
  • Order and stock cleaning supplies based on current workload and upcoming jobs.

OPERATOR

Buildtrade
04.2015 - 12.2016
  • Operated and monitored production machines
  • Worked at multiple workstations to provide flexibility for production needs
  • Packaged, labeled and sorted products for delivery
  • Trained new employees on machinery safety and operation
  • Ensured work station was cleaned and floor free of debris
  • Collaborated with operators to keep projects on task and meet deadlines


Administrative Assistant

Radio Popular Acores
09.2003 - 04.2013
  • Answered phone system, routing calls, delivering messages to staff and greeting clients
  • Handled customer inquiries and conflict management
  • Keeping and appropriately filing administrative records
  • Ability to work in fast-paced environment and prioritize tasks
  • Basic accounting and bookkeeping skills
  • Prepared presentation materials and documents using Microsoft Office Suite
  • Generated expense and other reports for corporate office
  • Responsible for daily cash register and depositing of funds
  • Maintained files with sensitive and confidential information
  • Trained new staff on company procedures and software applications
  • Scheduled appointments on calendars for management team


EDUCATION ASSISTANT (student Placement)

Lar Jacinto Ferreira Cabido
08.2001 - 12.2001
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Maintained positive and nurturing support to students
  • Communicated student progress and concerns to higher management
  • Demonstrated patience and empathy in various situations
  • Monitored students on school grounds and field trips
  • Assisted in planning daily activities, including sports, dancing and crafts
  • Worked individually or group setting to reinforce learning of materials assigned
  • Prepared lesson outlines and assignments for teacher review
  • Promoted positive learning environment, making it fun and helping students feel safe
  • Maintained classroom computers and assisted students with software and hardware use

Education

Education

3 YRS OF EDUCATION BACHELOR AS ELEMENTARY TEACHER
Universidade Dos Acores, Ponta Delgada, Acores
11.2014

High School Diploma -

Escola Secundaria Da Ribeira Grande
Ribeira Grande, Acores
06.1999

Skills

  • Verbal and written communication
  • Customer and Client Relations
  • Confidentiality and Data Protection
  • Document and File Management
  • Mail Management and email correspondence
  • Accounts payable and receivable
  • Cash Drawer Management and database entry
  • Administrative duties
  • Microsoft Office and computer skills
  • Calendar management
  • Contract Agreement Preparation
  • Training and Development

Languages

  • Portuguese (Native language)
  • English
  • French

Timeline

Secretary

Russo Renovation
01.2022 - Current

Cleaning Professional

Silcat Cleaning Services
05.2017 - Current

OPERATOR

Buildtrade
04.2015 - 12.2016

Administrative Assistant

Radio Popular Acores
09.2003 - 04.2013

EDUCATION ASSISTANT (student Placement)

Lar Jacinto Ferreira Cabido
08.2001 - 12.2001

Education

3 YRS OF EDUCATION BACHELOR AS ELEMENTARY TEACHER

High School Diploma -

Escola Secundaria Da Ribeira Grande

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