Silvia Arteaga

Dominos Manger

Dominos Pizza Inc.

06.2023 - 01.2025

Led training initiatives, enhancing employee skills and confidence.
Established open lines of communication with team for feedback and suggestions.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Improved customer satisfaction by addressing and resolving complaints promptly.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Engaged with customers to gather feedback, using insights to improve service and product offerings.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.