Summary
Overview
Work History
Education
Skills
References
Timeline
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Silvi Botha

Calgary,AB

Summary

Experienced barista and café all-rounder with over five years of experience in fast-paced hospitality environments. Passionate about specialty coffee and committed to delivering high-quality service, with a focus on customer satisfaction. Known for being a reliable team player, with strong communication skills, and the ability to step into leadership roles when needed. In 2022, I pursued a career change to explore opportunities in a different industry, which broadened my professional perspective and strengthened my adaptability. I am now excited to return to the café space, bringing renewed energy and a customer-first approach to every shift.

Overview

7
7
years of professional experience

Work History

Barista

Kin Coffee
09.2022 - 10.2022

Prepared food and drinks and delivered exceptional customer service in a busy café setting. Skilled in espresso preparation, latte art, food handling, and front-of-house operations.

Food and Beverage Attendant

Swan River Hotel
Perth
11.2019 - 04.2020

Waitress at a hotel restaurant, working in multiple areas in a fast-paced environment. Duties included taking orders, operating cash registers, processing transactions accurately, clearing and setting tables, making coffees, bartending, and catering for large functions.

Barista

Howdy Coffee
06.2019 - 09.2019

Barista and all-rounder duties at a community-focused cafe. Fast-paced environment, delivering friendly and efficient service to all customers. Tasks include cashier, food preparation, fulfilling cafe orders, and coffee making.

All-rounder/Barista

Maven Espresso
05.2019 - 08.2019

All-rounder duties in a city-based coffee shop. Fast pace, accuracy and high energy levels required to meet all tasks: cashier, food preparation, filling food orders, barista.

All-rounder/Lead Barista

Sprolo
03.2018 - 05.2019

Preparation and service of food for a large café; baking, cooking to order for breakfast and lunch, setting up work stations with necessary equipment and ingredients. Other main tasks consisted of cashier, dishwashing, fulfilling food and drink orders, stock taking, and barista.

All-rounder/Barista

Blacklist Coffee Roasters
07.2018 - 04.2019

Assisted in the packaging of wholesale goods at the roastery warehouse. Main tasks: cashier, washing dishes, preparation and service of small foods and coffee in a pop-up style café.

Team Leader

Boost Juice
05.2015 - 07.2018

Main tasks: cashier using RedCat POS, banking, order-taking and fulfilment, stocktake, preparing and serving Boost products as per company procedures for a busy shop located in the city within a fast-paced environment. Supervised and trained new and ordinary team members.

Waitress

Spice Rootz
Morley
11.2017 - 02.2018

Taking orders, setting and clearing tables, serving food and drinks in a modern Indian restaurant for lunch and dinner. Served in private functions for 50+ guests and occasionally made deliveries for online orders.

Education

Bachelor of Commerce - Marketing

Curtin University
02-2020

Secondary Education -

Carine Senior High School
12-2014

Skills

  • Coffee making
  • Order processing
  • Cash handling
  • Food preparation and safety
  • Maintain a clean working environment
  • Allergy awareness
  • Adaptability under pressure
  • Inventory management
  • Staff supervision

References

References available upon request.

Timeline

Barista

Kin Coffee
09.2022 - 10.2022

Food and Beverage Attendant

Swan River Hotel
11.2019 - 04.2020

Barista

Howdy Coffee
06.2019 - 09.2019

All-rounder/Barista

Maven Espresso
05.2019 - 08.2019

All-rounder/Barista

Blacklist Coffee Roasters
07.2018 - 04.2019

All-rounder/Lead Barista

Sprolo
03.2018 - 05.2019

Waitress

Spice Rootz
11.2017 - 02.2018

Team Leader

Boost Juice
05.2015 - 07.2018

Bachelor of Commerce - Marketing

Curtin University

Secondary Education -

Carine Senior High School
Silvi Botha