Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

Silver Ichite

London,Ontario

Summary

Compassionate Personal Support Worker with a diploma in Social Service Work and a background in Human Resources. Experienced in providing care, managing schedules, and fostering positive relationships. Skilled in patient-focused care and advocating for individuals. Strong interpersonal and organizational abilities focused on improving client well-being.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Personal Support Worker

AgeCare
London, Ontario
12.2021 - Current
  • Supported seniors with dementia, monitored and reported changes in residents' conditions such as physical, emotional, and cognitive changes to the care team.
  • Enhanced quality of life and cognition for residents through facilitation of cognitive stimulation activities, including memory games
  • Interacted meaningfully with residents, delivering emotional aid and companionship
  • Maintained accurate documentation of residents' health and well-being, promptly alerting appropriate personnel to any significant changes.
  • Assisted residents in daily living and mobility tasks to ensure their safety and comfort.
  • Developed rapport with residents to improve their overall well-being
  • Collaborated with healthcare professionals to devise personalized care plans and execute them effectively.

Social Service Worker (Placement)

Life*Spin
London, Ontario
01.2024 - 08.2024
  • Supported clients, under the guidance of a community advocate, by helping them with paperwork, accessing resources, and coordinating workshops.
  • Participate in cases and meetings to discuss clients' progress and needs.
  • Maintain confidential clients' records in accordance with the agency's policy.
  • Provided clerical support to clients by aiding in the submission of necessary documents.
  • Provided customer service for incoming calls, emails and walk-in customers.
  • Developed partnerships with other non-profit organizations to increase access to services for vulnerable populations.
  • Organized events to raise awareness of community issues and promote civic engagement.

Personal Support Worker (Extenship)

London Health Sciences Center
London, Ontario
08.2021 - 09.2021
  • Gained hands-on experience of Oncology Unit operations during 110-hour externship
  • Provided direct patient care under the supervision of professional nurses, including assistance with daily living activities, personal hygiene, and mobility.
  • Demonstrated good communication skills with patients.
  • Supported patients emotionally, addressing their concerns, and providing information about care routines and treatment plans.
  • Maintained a safe environment for clients by ensuring all equipment is properly stored when not in use.
  • Responded promptly to emergency situations involving clients' safety or well-being.

Personal Support Worker (Placement)

Earls court
London, Ontario
05.2021 - 07.2021
  • Efficiently attended to call bells, ensuring timely response and connecting residents with the relevant team member for their requirements
  • Documented resident's behavior in terms of mental status, sleeping, and eating patterns in medical records.
  • Maintained residential cleanliness standards by assisting residents with their personalized cleaning needs
  • Documented and maintained accurate medical records of resident behaviors and medications.

Human Resources Personnel

Blooming Heights Limited
Abia State
06.2015 - 02.2019
  • Managed employee relations issues, providing guidance and conflict resolution to ensure a positive work environment.
  • Coordinated and executed employee onboarding and orientation programs.
  • Played an active role in various HR projects, including the coordination of company events and wellness activities.
  • Assisted in the recruitment process by scheduling interviews, conducting background checks, and preparing offer letters.
  • Developed strategies to improve employee engagement within the organization.

Education

Diploma in Social Service Worker -

Fanshawe College
Simcoe, Ontario
08.2024

Personal Support Worker Certificate -

Trios College
London, Ontario
09.2021

Ontario Secondary School Diploma -

London, Ontario
06.2021

Skills

  • Compassionate caregiver
  • Patient-focused care
  • Interpersonal abilities
  • Organizational abilities
  • Employee relations
  • Organizational development
  • Conflict resolution
  • Cognitive stimulation activities
  • Emotional support
  • Monitoring and documenting health and well-being
  • Mobility assistance
  • Developing and implementing personalized care strategies
  • Paperwork assistance
  • Accessing resources
  • Coordinating workshops
  • Maintaining confidential client records
  • Faxing documents
  • Direct patient care
  • Communication skills
  • Documenting behaviors and medications
  • Managing employee relations
  • Organizing company events and wellness activities
  • Promoting well-being
  • Care plan development and implementation
  • Working in dynamic environments
  • Developmental milestones understanding
  • Age-appropriate activities
  • Building rapport
  • Handling challenging situations
  • Ensuring safety and well-being
  • Daily care routines
  • Meal preparation
  • Supervision
  • Recreational activities
  • Clinical Documentation

Certification

  • Standard First Aid and CPR Level C
  • Personal Support Worker
  • Registered with the Ontario College of Social Workers and Social Service Workers.

Volunteer Experience

  • Special Center for the Physically Challenged (School for the Blind), Umuahia, Abia, 03/2009, 11/2017, Promoted wellbeing with emotional support including those with visual impairments., Developed and implemented care plans that addressed the unique needs of each individual., Supported individual personal hygiene by helping with basic tasks., Comfortable working in dynamic environments and adjusting approaches based on individual requirements.
  • Ama’s Orphanage Home, Umuahia, Abia, 04/2007, 10/2015, Understanding of developmental milestones and ability to provide age appropriate activities and support., Communication skills with the ability to build rapport with children and collaborate with team members., Ability to handle challenging situations calmly and effectively, ensuring the safety and well-being of children., Assisted with daily care routines for children, including meal preparation, supervision, and recreational activities.

Timeline

Social Service Worker (Placement)

Life*Spin
01.2024 - 08.2024

Personal Support Worker

AgeCare
12.2021 - Current

Personal Support Worker (Extenship)

London Health Sciences Center
08.2021 - 09.2021

Personal Support Worker (Placement)

Earls court
05.2021 - 07.2021

Human Resources Personnel

Blooming Heights Limited
06.2015 - 02.2019

Diploma in Social Service Worker -

Fanshawe College

Personal Support Worker Certificate -

Trios College

Ontario Secondary School Diploma -

Silver Ichite