Silvano Jr. Lacierda
Scarborough,ON
Summary
Versatile team member offering over many years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Merchandiser
Shoppers Drug Mart Pharmacy
02.2023 - Current
- Organized backroom product and follow Backroom Inventory Management (BIMI) processes
- Inspected merchandise for quality and arranged proper display location on floor.
- Performed daily tasks using PDT and MMS Systems
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Maintains store standard pertaining to image and trends in store
- Verified products appeared at correct locations in proper quantities.
- Ensures product displays are consumer focused and “stoppable”
- Ensures promotional set-ups and proper signage are implemented within a timely manner to company standard
- Ensure your work area is kept tidy and organized
- Able to lift up to 30 lbs.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Answered customer questions regarding store merchandise, department information, and pricing.
Warehouse Labourer
Electronics Recycling Services
02.2023 - 07.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Warehouse Associate
Bolt Enterprises
11.2022 - 01.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Checked packages and merchandise for damage and notified vendors.
- Performed inventory control, such as counting, and stocking merchandise.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Consistently lifted materials weighing as much as 50 pounds.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Entered quantity received against purchase order in computer system.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Performed general housekeeping and cleaning tasks.
Owner
Lacierda General Merchandise
06.2019 - 09.2022
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Trained and developed team members to build human capital.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Prepared annual budgets with controls to prevent overages.
Administrative Assistant II (Promoted)
Ministry Of National Guard Health Affairs, KAMC-R
04.2010 - 06.2019
- Provide secretarial and administrative support to the office of the Director, related to the operation of the Department ensuring that all administrative operations are maintained in accordance with hospital/departmental policies and procedures
- Track and control correspondence, reports, forms, research presentations, draft memoranda, etc
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assist in the preparation of regularly scheduled reports
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Schedule and regulate the calendar of a hectic director’s office with multiple demands
- Executed record filing system to improve document organization and management.
- Making travel arrangements, such as booking flights and making hotel and restaurant reservations
- Scheduled office meetings and client appointments for staff teams.
- Relaying information between staff and customers via phone or email
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinator of Saudi Nationals nurse internship and residency program
- Created and maintained databases to track and record customer data.
- Office relations including handling challenging members of the public, answering phone calls, settling or redirecting inquiries
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Designed a filling system that included archiving and easy retrieval
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- AV tech and computer technician support to the department
- Maintain up-to-date employee holiday records
- Most of the time covering two (2) admin staff during their leave
Part time House Cleaner
Dr. Mustafa Bodrick
Riyadh , Saudi Arabia
05.2010 - 03.2019
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Adhered to professional house cleaning checklist.
- Exceeded client expectations to garner future services.
- Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
- Sanitized apartments after move-out or prior to move-in.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Collected payment for services rendered and provided client with billing receipts.
- Followed procedures when using chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Applied safety measures when mixing water and detergents in containers to prepare cleaning solutions.
- Informed and sold clients on additional services.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Dusted picture frames and wall hangings with cloth.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Verified cleanliness and organization of storage areas and carts.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
- Operated industrial washing machines and dishwashers to clean linens and dishware.
Administrative Assistant III
Ministry Of National Guard Health Affairs, KAMC-R
09.2006 - 04.2010
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Logging incoming and outgoing mails for easy tracking records; reroute emails whenever is needed
- Operation of a registration, certificates and filing system for workshops and venue reservations
- Executed record filing system to improve document organization and management.
- Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Developed strategies to streamline and improve office procedures.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed department budgets and generated financial reports for management review.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Established administrative work procedures to track staff's daily tasks.
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Education
Bachelor of Science - Computer Science, Software Installation Computer Network Graphics Design
Holy Name University
Bohol Philippines10.2002
Skills
- Excellent communication skills
- Capability to Work under Pressure
- Coordination
- Time Management
- Highly organized, detailed oriented and proven ability to meet deadlines
- Merchandise Stocking and Replenishing
- Judgment and Decision-Making
- Complex Problem-Solving
- MS Office Proficiency
- Can also work as cleaner or housekeeper
- Visual Merchandising
- In-Store Support
- Team Goals
- Warehouse packer/pickers
- Customer Service Oriented
- Critical thinking and management skills
- Work independently and collaboratively
- Empathy and Compassion
- Ability to carefully read and follow directions
- Highly Motivated and Good Listener
Additional Information
- Visa Permit: , Open Work Permit in Canada
Certification
● Administrative Assistants Continuing Education Program
August 15, 2015
● The Art of Motivation February 14, 2013
● The Art of team Building March 14, 2013
● Administrative Assistant Fundamentals October 18,
2012
● Equipped for the Task Ready to Achieve April 28, 2011
Timeline
Merchandiser
Shoppers Drug Mart Pharmacy
02.2023 - Current
Warehouse Labourer
Electronics Recycling Services
02.2023 - 07.2023
Warehouse Associate
Bolt Enterprises
11.2022 - 01.2023
Owner
Lacierda General Merchandise
06.2019 - 09.2022
Part time House Cleaner
Dr. Mustafa Bodrick
05.2010 - 03.2019
Administrative Assistant II (Promoted)
Ministry Of National Guard Health Affairs, KAMC-R
04.2010 - 06.2019
Administrative Assistant III
Ministry Of National Guard Health Affairs, KAMC-R
09.2006 - 04.2010
Bachelor of Science - Computer Science, Software Installation Computer Network Graphics Design
Holy Name University