Silvana Plada
ON
Summary
Experienced federal public servant with the Department of National Defence and Immigration, Refugees and Citizenship Canada offering experience in program coordination, procurement support, project management, financial administration, staffing, and operational support within complex federal environments. Demonstrated ability to conduct research, prepare reports and briefing material, coordinate national projects, support procurement and contract administration, analyze information, and maintain sensitive information with integrity and discretion. Recognized for sound judgement, attention to detail, client service excellence, and collaborating effectively with multidisciplinary stakeholders while managing competing priorities.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Administrative Support
Department of National Defence – Canadian Forces Recruitment Group HQ
04.2026 - Current
- Provide comprehensive administrative and clerical support services within a federal government environment.
- Gather, maintain, validate, and report operational and financial data.
- Verify and process financial transactions while ensuring compliance.
- Utilize DRMIS and SAP for financial administration and reporting.
- Manage records using RDIMS for compliance and accessibility.
- Coordinate the planning, execution, and delivery of national marketing materiel projects supporting Canadian Forces Recruiting Group, including recruiter equipment, promotional displays, printed materials, signage, and operational supplies.
- Manage projects from initial design requirements through procurement, production, quality assurance, distribution, and delivery to recruiting detachments across Canada.
- Support procurement activities by preparing requirements, coordinating procurement documentation, liaising with stakeholders and suppliers, and tracking deliverables.
- Contribute to contract administration by monitoring timelines, specifications, quantities, supplier performance, deliveries, and compliance with departmental requirements.
- Verify receipt of goods and services and support payment processing in accordance with Government of Canada financial policies.
- Conduct research and gather information from policies, procedures, and stakeholders to support project planning and operational decision making.
- Prepare reports, briefing material, procurement documentation, correspondence, and project records.
- Lead and participate in projects and working groups reviewing and improving administrative support procedures.
- Maintain secure electronic and hard copy records while protecting confidential and proprietary information.
- Collaborate with marketing, finance, procurement personnel, suppliers, and recruiting detachments across Canada.
Human Resources Assistant
Immigration, Refugees and Citizenship Canada
04.2022 - 04.2026
- Maintained electronic staffing files with accuracy and attention to detail.
- Prepared staffing documentation including letters of offer and notifications.
- Drafted staffing posters and notifications using PSRS.
- Performed PeopleSoft (MyGCHR) data entry for staffing and appointment records.
- Coordinated interview scheduling and staffing logistics.
Operational Staffing Advisor (Assignment)
Immigration, Refugees and Citizenship Canada
06.2023 - 03.2025
- Provided staffing advice and guidance to clients and management.
- Participated in HR planning and staffing strategy meetings.
- Created and revised Statements of Merit Criteria and assessments.
- Reviewed staffing files and supported HR Assistants.
- Improved operational efficiency through effective communication and teamwork.
Case Processing Clerk / Program Assistant
Immigration, Refugees and Citizenship Canada
12.2021 - 04.2022
- Examined documentation for authenticity, validity, and completeness.
- Maintained electronic and physical records and case files.
- Processed data from GCMS and NCMS systems.
- Prepared reports, forms, and correspondence for management.
Education
Master of Science - Criminal Justice Administration
Niagara University
01-2007
Bachelor of Arts - Sociology, Minor in Spanish
University of Windsor
01-2006
Skills
- Program & Project Coordination
- Procurement & Contract Administration
- Financial Administration & Budget Tracking
- Research & Information Analysis
- Report, Briefing Note & Correspondence Preparation
- Stakeholder Engagement
- Administrative Operations
- Policy & Procedure Interpretation
- Records & Information Management
- Confidential Information Management
- Process Improvement
- Microsoft 365, Excel, SharePoint, Teams, PeopleSoft, SAP/DRMIS, GCDOCS/RDIMS
- English, French & Spanish
Languages
Spanish
French
Certification
- Osgoode Workplace Mental Health Law Certificate – 2025
- Standard First Aid Certificate with CPR C/AED – 2025
- OACP Certificate – 2020
- Cabin Defense and Security Training – 2018
- Dangerous Goods Training Certificate – 2018
- National Lifeguard Certification – 2007
- TEFL Certificate – 2005
Timeline
Administrative Support
Department of National Defence – Canadian Forces Recruitment Group HQ
04.2026 - Current
Operational Staffing Advisor (Assignment)
Immigration, Refugees and Citizenship Canada
06.2023 - 03.2025
Human Resources Assistant
Immigration, Refugees and Citizenship Canada
04.2022 - 04.2026
Case Processing Clerk / Program Assistant
Immigration, Refugees and Citizenship Canada
12.2021 - 04.2022
Bachelor of Arts - Sociology, Minor in Spanish
University of Windsor
Master of Science - Criminal Justice Administration
Niagara University