Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Hi, I’m
Silvana Mugo
North York,ON
Summary
Overview
21
years of professional experience
Work History
Happy Ways Supermarket
Cashier
11.2015 - 02.2023
Job overview
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Happy Ways Supermarket
Customer Service Representative
08.2011 - 11.2015
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Happy Ways Supermarket
Sales Associate
04.2005 - 08.2011
Job overview
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Happy Ways Supermarket
Cleaner
01.2002 - 04.2005
Job overview
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
Education
Ithang'arari Secondary SchoolKenya
High School Diploma
11.1997
University Overview
Gakurari PrimaryKenya
No Degree from Primary Certificate
11.1993
University Overview
Skills
- Drawer management
- Customer assistance
- Customer Relations
- Time management skills
- Payment collection
- Refund handling
- Records Maintenance
- Cleaning and sanitizing
- Basic math skills
- Stocking and replenishing
- Receipt and refund issuance
- Cash register operation
Timeline
Cashier
Happy Ways Supermarket
11.2015 - 02.2023
Customer Service Representative
Happy Ways Supermarket
08.2011 - 11.2015
Sales Associate
Happy Ways Supermarket
04.2005 - 08.2011
Cleaner
Happy Ways Supermarket
01.2002 - 04.2005
Ithang'arari Secondary School
High School Diploma
Gakurari Primary
No Degree from Primary Certificate
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