SILVANA MASSONE
Buena Park
Summary
Property management professional with solid background in handling wide range of residential and commercial properties. Expertise in coordinating maintenance, leasing, and financial activities, ensuring smooth operations and high tenant satisfaction. Known for strong team collaboration and adaptability to changing needs, utilizing my 21 years of experience in working with tenants and owners.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Property Manager
Rs Real Estate Plus
06.2025 - 08.2025
- Coordinated tenant relations, addressing concerns promptly to enhance satisfaction and retention.
- Managed property operations, ensuring compliance with regulations and maintaining high occupancy rates.
- Established vendor relationships, negotiating contracts to secure quality services at optimal costs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Property Manager/ HOA Specialist
Pacific City Properties
05.2020 - 06.2025
- Manage over 650 properties in orange county and LA county.
- Create and execute work orders, remodels, move outs, leases, property inspections, quotes, owners' budgets, rent increases, list properties on the MLS for lease and photograph homes and advertise.
- Use smart lock system to re-key homes.
- HOA violation notices and repairs, HOA policies and tenant forms for transfers and new occupancy.
- Experience working with Testing and Restoration Companies with water damage and mold.
- AppFolio software, Microsoft word, data entry, 60-day notices, 3-day notices, Evictions.
Corporate Property Manager
Primidian Management Inc.
06.2018 - 05.2020
- Corporate Manager for investor homes, apartments, condos, residential properties.
- Buying and selling using real estate contracts.
- Management of flip investments, managing onsite property managers in different states.
- Completing all billing for the property's utilities and the companies bills.
Property Manager
Beach View Realty
02.2012 - 04.2018
- Managed 89 Beach front properties from Balboa Island to 17th street.
- Rentals, booking, confirmations, turning properties fast-paced rentals.
- Yardi, AppFollo, Airbnb.
Education
Property Management, Ethics, Risk Management, Section 8
01.2024
AA - Business Management
Fullerton Junior College
01.1997
Skills
- Communication
- Marketing
- Problem-Solving
- Typing 50 wpm
- Budget Planning
- Property management
- DRE License # 01499806
- Notary commission # 2527437
- Property inspections
- Customer service-focused
- Lease renewals
- Exceptional oral and written communication skills
Certification
Real Estate License #01499806
Notary Commission # 2527437
Fluent in Spanish
I am fluent in Spanish in language and writing and communications.
Languages
Spanish
Native or Bilingual
Timeline
Property Manager
Rs Real Estate Plus
06.2025 - 08.2025
Property Manager/ HOA Specialist
Pacific City Properties
05.2020 - 06.2025
Corporate Property Manager
Primidian Management Inc.
06.2018 - 05.2020
Property Manager
Beach View Realty
02.2012 - 04.2018
AA - Business Management
Fullerton Junior College