Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Hi, I’m

SILA KARKI

Etobicoke,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Dynamic marketing professional with expertise in driving successful campaigns and projects.

Overview

2
years of professional experience
5
Certifications
3
Languages

Work History

Bhatbhateni Supermarket
Kathmandu, 1

Sales Representative
09.2022 - 06.2023

Job overview

  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and implemented sales strategies to increase profits.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Online Khabar
Kathmandu, 1

Marketing Coordinator
01.2022 - 08.2022

Job overview

    • Tracked and reported on marketing campaign responses.
    • Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
    • Answered general marketing department inquiries by email, phone, and mail.
    • Managed workflow between staff, coordinating documents and creative material distribution.
    • Organized logistics for marketing and proposal strategy meetings.
    • Used online and offline marketing to generate leads, increase visibility and drive sales growth.

Silauti Bar and Restro

Bar Manager
01.2021 - 12.2021

Job overview

  • Daily Sales report o Coordinating with Section staff of Bar
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Consulted with managers to organize special events and promotions.
  • Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 80% improvement over prior onboarding process.

Education

Niagara College Toronto
22 College Street

High School Diploma
09.2023 - Current

University Overview

Everest College
Thapathali, Kathmandu

A.D from Tourism And Hotel Management
09.2018 - 2020.01

University Overview

GPA: 3.08

Skills

Interpersonal Communicationundefined

Certification

Coffee barista course

Accomplishments

Accomplishments

Miss Nepal SEE 2018.

Timeline

Niagara College Toronto
High School Diploma
09.2023 - Current
Sales Representative
Bhatbhateni Supermarket
09.2022 - 06.2023
Marketing Coordinator
Online Khabar
01.2022 - 08.2022
Bar Manager
Silauti Bar and Restro
01.2021 - 12.2021
Everest College
A.D from Tourism And Hotel Management
09.2018 - 2020.01
SILA KARKI