SILA EHSANJOU

• Processed transactions by handling cash and using a POS system
• Deal with multicultural clientele; resolve their complaints-queries through effective negotiation
• Regular follow up with customer for taking feedback; develop excellent rapport with the same and ensure customer loyalty and retention
• Monitor customer preferences to determine focus of sales efforts, Moda Home & Design
• Developed positive and trusting relationships with customers by addressing individual needs

• Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
• Determined personalized needs, tastes and design preferences through thorough client consultations.
• Developed space planning concepts, color palette selections, and textile presentations.
• Illustrated visual concepts during client presentations through detailed plans and sketches.

Great customer service and communication with existing client also with new clients.

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.