Sikander Singh Sidhu
Whitehorse,Canada
Summary
Environmental science graduate with a strong passion for sustainability, climate resilience, and environmental justice.Eager to apply hands on research fieldwork, data analysis skills to support impactful environmental protection initiatives and contribute to a more sustainable future.
Overview
7
7
years of professional experience
Work History
Food and beverage server
Ricky’s all day grill
Whitehorse
03.2023 - Current
- Greet and seat customers, ensuring a welcoming and comfortable dining experience
- Take accurate orders and provide food and beverage recommendations based on guest preferences
- Deliver food and drinks promptly and professionally, ensuring order accuracy and presentation standards
- Handle cash, credit card transactions, and maintain accurate records of guest orders and payments
- Work collaboratively with kitchen and bar staff to ensure smooth service and customer satisfaction
- Resolve customer complaints in a professional and empathetic manner to ensure repeat business
- Maintain cleanliness of tables, dining areas, and workstations throughout service
- Upsell daily specials, featured drinks, and desserts to enhance customer experience and increase sales
Food and beverage server
Tony’s pasta and seafood house
Whitehorse, Yukon
07.2023 - 11.2024
- Efficient and effective customer service contributed to improved rates of return business
- Passed food orders through to kitchen staff clearly and quickly
- Cleaned and reset tables promptly and efficiently for incoming customers, with a noticeable impact on reduced wait times
- Helped managers train new serving staff
Bagging plant operator
Ray-Mont Logistics
Prince Rupert, BC
07.2022 - 02.2023
- Maintained current knowledge about latest operating and maintenance practices with continuing education courses
- Performed physically demanding work, including lifting, carrying and moving heavy objects
- Operating and troubleshooting packaging machines to bag plastic resins
- Railcar switching and operating forklift were part of this job as well
Supervisor
Save on foods
Prince Rupert, BC
07.2019 - 12.2022
- Coordinated employee schedules according to shift changes and availability
- Responded to customer questions regarding products, prices and availability
- Maintained positive working relationship with fellow staff and management
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives
- Resolved customer complaints and adjusted policies to meet changing needs
Customer Service Representative
Tim Hortons
Prince Rupert, BC
08.2018 - 06.2019
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification
Education
Applied Coastal Ecology -
Coast Mountain College
Prince Rupert, BC12.2020
Bachelor of Science - In Medical Stream
Punjab University
Chandigarh, Punjab, India05.2017
Skills
- Public Speaking and Presentation
- Teamwork and collaboration
- Microsoft Office Suite(Excel, Word, PowerPoint)
- Waste Management and pollution control basics
- Biodiversity and conservation policies
- Conflict Resolution
- Multi-tasking & Time Management
- Report writing
Timeline
Food and beverage server
Tony’s pasta and seafood house
07.2023 - 11.2024
Food and beverage server
Ricky’s all day grill
03.2023 - Current
Bagging plant operator
Ray-Mont Logistics
07.2022 - 02.2023
Supervisor
Save on foods
07.2019 - 12.2022
Customer Service Representative
Tim Hortons
08.2018 - 06.2019
Applied Coastal Ecology -
Coast Mountain College
Bachelor of Science - In Medical Stream
Punjab University