Sijerina Nepal
Edmonton ,Alberta
Summary
Dynamic and dedicated professional with exceptional communication skills and a strong background in customer service at Pure Canadian Gaming. Proven ability to perform fast and accurate mental math while ensuring a positive experience for guests. Recognized for effective time management and adaptability in high-pressure environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Casino Dear
Pure Canadian Gaming
Calgary
02.2024 - 10.2025
- Ensured the guest is being provided with exceptional customer service.
- Conducted gambling games smoothly, legally and according to the house rules.
- Exchange money for casino chips.
- Can make sure players are following proper terms of the casino.
- Ability to compute payoffs and winning bets.
- Can do fast and accurate mental math for poker and other games.
- Collect losing bets.
- Ability to carry out specific duties according to the games (poker, UTH, blackjack, chase the flush)
- Ability to stay calm under pressure and carry out the given task.
- Adaptable to change.
- Ability to stay positive in all situations.
- Great verbal and written communication skills.
Office Assistant
SAIT
09.2023 - 06.2024
- Assisted with daily office operations, ensuring smooth workflow and effective communication among departments.
- Managed scheduling and coordinated meetings, optimizing time management for team members.
- Supported data entry tasks, maintaining accurate records in internal databases and filing systems.
- Handled incoming correspondence, prioritizing urgent matters for prompt resolution.
Education
Software Engineering
Southern Alberta Institute of Technology
Calgary 06.2025
Skills
- Exceptional Communication
- Exceptional customer service
- Fast and accurate mental math
- Accountable and positive
- Good time management skills
- Dedicated and responsible
Languages
English
Native or Bilingual
Nepali
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Professional Working
Accomplishments
- Received two Service Rockstar certificates from Pure Casino Calgary for exceptional customer service and dealing capabilities.
Certification
Valid AML certificate and a valid Deal Us In license for practicing dealing jobs in Alberta.
Timeline
Casino Dear
Pure Canadian Gaming
02.2024 - 10.2025
Office Assistant
SAIT
09.2023 - 06.2024
Software Engineering
Southern Alberta Institute of Technology