Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
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Sijerina Nepal

Edmonton ,Alberta

Summary

Dynamic and dedicated professional with exceptional communication skills and a strong background in customer service at Pure Canadian Gaming. Proven ability to perform fast and accurate mental math while ensuring a positive experience for guests. Recognized for effective time management and adaptability in high-pressure environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Casino Dear

Pure Canadian Gaming
Calgary
02.2024 - 10.2025
  • Ensured the guest is being provided with exceptional customer service.
  • Conducted gambling games smoothly, legally and according to the house rules.
  • Exchange money for casino chips.
  • Can make sure players are following proper terms of the casino.
  • Ability to compute payoffs and winning bets.
  • Can do fast and accurate mental math for poker and other games.
  • Collect losing bets.
  • Ability to carry out specific duties according to the games (poker, UTH, blackjack, chase the flush)
  • Ability to stay calm under pressure and carry out the given task.
  • Adaptable to change.
  • Ability to stay positive in all situations.
  • Great verbal and written communication skills.

Office Assistant

SAIT
09.2023 - 06.2024
  • Assisted with daily office operations, ensuring smooth workflow and effective communication among departments.
  • Managed scheduling and coordinated meetings, optimizing time management for team members.
  • Supported data entry tasks, maintaining accurate records in internal databases and filing systems.
  • Handled incoming correspondence, prioritizing urgent matters for prompt resolution.

Education

Software Engineering

Southern Alberta Institute of Technology
Calgary
06.2025

Skills

  • Exceptional Communication
  • Exceptional customer service
  • Fast and accurate mental math
  • Accountable and positive
  • Good time management skills
  • Dedicated and responsible

Languages

English
Native or Bilingual
Nepali
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Professional Working

Accomplishments

  • Received two Service Rockstar certificates from Pure Casino Calgary for exceptional customer service and dealing capabilities.

Certification

Valid AML certificate and a valid Deal Us In license for practicing dealing jobs in Alberta.

Timeline

Casino Dear

Pure Canadian Gaming
02.2024 - 10.2025

Office Assistant

SAIT
09.2023 - 06.2024

Software Engineering

Southern Alberta Institute of Technology
Sijerina Nepal