Server Manager
Baek So Jeong
02.2024 - 08.2024
- Trained servers on order management, food service quality and how to build rapport with guests.
- Handled guest complaints positively and offered appreciation tokens to build customer loyalty.
Sihyeon Lee
Kitchener,ON
Summary
Proven Server Manager and Barista with a track record of enhancing customer service at Baek So Jeong. Expert in cash handling and guest engagement, I have significantly improved service quality through effective training and management. Skilled in fostering customer loyalty and maintaining high productivity standards, I excel in fast-paced environments.
Overview
Work History
Barista
Ha Sam Dong
02.2024 - 08.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
Education
Bachelor of Urban And Regional Planning - Planning
University of Waterloo
Waterloo, ON04.2029
High School Diploma -
A. B. Lucas Secondary School
London, ON06.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Chinese (Mandarin)
Elementary
Timeline
Server Manager
Baek So Jeong
02.2024 - 08.2024
Barista
Ha Sam Dong
02.2024 - 08.2024
Bachelor of Urban And Regional Planning - Planning
University of Waterloo
High School Diploma -
A. B. Lucas Secondary School
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