Summary
Work History
Education
Skills
Languages
Timeline
Generic

Sihyeon Lee

Kitchener,ON

Summary

Proven Server Manager and Barista with a track record of enhancing customer service at Baek So Jeong. Expert in cash handling and guest engagement, I have significantly improved service quality through effective training and management. Skilled in fostering customer loyalty and maintaining high productivity standards, I excel in fast-paced environments.

Work History

Server Manager

Baek So Jeong
Hwaseong, South Korea
02.2024 - 08.2024
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Handled guest complaints positively and offered appreciation tokens to build customer loyalty.

Barista

Ha Sam Dong
Hwaseong, South Korea
02.2024 - 08.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.

Education

Bachelor of Urban And Regional Planning - Planning

University of Waterloo
Waterloo, ON
04.2029

High School Diploma -

A. B. Lucas Secondary School
London, ON
06.2024

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement

Languages

English
Native or Bilingual
Korean
Native or Bilingual
Chinese (Mandarin)
Elementary

Timeline

Server Manager

Baek So Jeong
02.2024 - 08.2024

Barista

Ha Sam Dong
02.2024 - 08.2024

Bachelor of Urban And Regional Planning - Planning

University of Waterloo

High School Diploma -

A. B. Lucas Secondary School

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Sihyeon Lee