Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sigi Çeliku

Cobourg,Ontario

Summary

Dedicated and versatile administrative assistant with a strong background in office management, organization, customer service with proficiency in various software applications.

Looking for a challenging administrative assistant position where I can utilize my exceptional multitasking skills, attention to detail, and strong communication abilities to contribute to the smooth functioning of the office and provide excellent support to the team.

Overview

9
9
years of professional experience

Work History

Administrative Clerk (Contract)

Northumberland County
Cobourg, Ontario
10.2023 - 03.2024
  • Provided assistance to the Health and Safety department.
  • Prepared monthly Health and Safety articles on employees' portal and County website.
  • Answered inquiries from customers regarding services offered by the County.
  • Performed data entry duties to update employees' information in databases.
  • Organized and maintained filing systems both electronically and manually.
  • Provided support to visitors by answering questions and directing them accordingly.
  • Processed incoming mail and packages and placed envelopes in bins for employees.
  • Assisted with developing job descriptions and updating existing ones when necessary.
  • Maintained employee records in compliance with applicable laws and regulations.
  • Assisted with the recruitment process by posting job openings, scheduling interviews, and verifying candidate qualifications.
  • Managed recruitment process, from posting job listings to scheduling interviews with candidates.
  • Provided administrative support for HR projects and initiatives.

Office Administrator

NBACA, Northumberland Builders and Construction Association
12.2022 - 05.2023

- Organized and coordinated a Student Job Fair in collaboration with an employment agency from Northumberland County. Recruited suitable employees and coordinated school bus trips to the venue.

- Implemented an effective organizational method for storing receipts and association’s costs into excel.

- Increased social media visibility of the Association by 30%

- Liaised between Cobourg Council and local members of parliament and the board of directors.

- Maintaining relationship with current members, soliciting potential members, managing contact lists and follow ups

- Responsible for daily operations of the association including, administrative tasks such as ordering supplies, handling requisitions, handling confidential information, banking, accounts receivable/accounts payable entries in QuickBooks, invoicing.

- Running personal payroll weekly.

Receptionist/Office Services

Canaccord Genuity Corp
Toronto, Canada
12.2019 - 03.2020
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Drafted professional business documents, spreadsheets and correspondence.
  • Scheduled appointments and maintained and updated appointment calendars.
  • Used company badging system to create badges for new employees and visitors.

Office Admin./Junior Translation Coordinator

All Languages Ltd
Toronto, Canada
01.2019 - 11.2019
  • Accurately prepared hard and soft copy word counts for translation quotes and orders
  • Calculated project costs and deadlines
  • Oversaw the translation process from providing quotes to delivering projects
  • Ensured linguists were correctly paid and clients were accurately charged
  • Greeted all office walk-in clients and provided them with translation quotes
  • Answered and transferred all phone calls, handling general inquiries
  • Sorted and distributed mail/courier requests and deliveries
  • Responsible for handling the petty cash of the office and all invoices
  • Proofread translations to identify and correct punctuation, grammatical and translation errors.
  • Facilitated communication for people with limited language proficiency.
  • Organized company events

Floral Clerk

Summerhill Market
Toronto, Canada
06.2018 - 11.2018
  • Providing customer service, including greeting and responding to questions
  • Selling product by providing customers with information needed to make product-related decisions
  • Assisting in ordering the proper amount of product for the department
  • Creating floral arrangements to display and sell
  • Performing plant maintenance, including watering, trimming and rotating product for best merchandising
  • Taking orders by phone and delivering to customers – floral arrangements or customized food baskets
  • Arranging delivery with courier
  • Decorating

Translation Coordinator

LocalEyes Ltd
Tirane, Albania
03.2015 - 06.2016
  • Managed and coordinated translation requests from inception to completion, following client's instructions and meeting deadlines.
  • Coordinated on average 20 projects daily, each project had to be translated in 5 different languages.
  • Recruiting and assigning qualified translators from all over Europe while under deadline pressure.
  • Proofreading translated text and resolving issues with in house translators.
  • Utilizing multiple databases to track each project and its costs simultaneously
  • Coordinated Apple Press Release article's before product launch on the website, while working from a different time zone.
  • Redesign translated documents using page layout software and work closely with Desktop Publishing Department.
  • At the end of the month, revise each project on database and send invoice to translators.
  • Accurate documentation and filing of all project related materials
  • Built and established strong partnerships with teams, vendors and contractors.

Education

MA - Media and Communications, Political Communication; Issues in Media and Communication

City London University
02.2015

BA - Public Relation - Communications, Sociology, Economics, Advertising and Marketing, research

European University of Tirana
01.2012

High School Degree - Pedagogical Studies, English, Italian , French

Skills

  • Mac and PC Literate; Microsoft Office, CAT tools (Trados/TM server; SDLX; Idiom Worldserver), Filemaker, Quickbooks, Doodle Polls, Wordpress, Zoom Meetings, DTP
  • Proven written and oral communication skills; Knowledge of filing and updating records; Ability to work independently and as part of a team; Detail oriented and excellent planning skills; Excellent organizational skills; Excellent customer service orientation
  • Ability to multitask and move through various projects simultaneously
  • Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy
  • Goal driven, ability to set yearly goals and measure progress on a quarterly basis
  • Self starter, ability to prioritize my tasks and work independently and effectively
  • Writing Skills: Proficient in writing articles on websites, developing press release samples, magazine articles and advertising products and services Successfully conducting research reports and in depth public relations plans
  • Project Planning
  • Recruiting
  • Scheduling and Coordinating
  • Time Management
  • Calm Under Pressure
  • Negotiation and Conflict Resolution

Timeline

Administrative Clerk (Contract)

Northumberland County
10.2023 - 03.2024

Office Administrator

NBACA, Northumberland Builders and Construction Association
12.2022 - 05.2023

Receptionist/Office Services

Canaccord Genuity Corp
12.2019 - 03.2020

Office Admin./Junior Translation Coordinator

All Languages Ltd
01.2019 - 11.2019

Floral Clerk

Summerhill Market
06.2018 - 11.2018

Translation Coordinator

LocalEyes Ltd
03.2015 - 06.2016

MA - Media and Communications, Political Communication; Issues in Media and Communication

City London University

BA - Public Relation - Communications, Sociology, Economics, Advertising and Marketing, research

European University of Tirana

High School Degree - Pedagogical Studies, English, Italian , French

Sigi Çeliku