Sifat E Tarannum
London,Ontario
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Supervisor Cum Food Server
Mood On Restourant
07.2021 - 10.2023
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Supermarket Worker
Shwopno Multipurpose Departmental Chain
02.2013 - 05.2021
- Enhanced customer satisfaction by providing efficient and friendly service at checkout lanes.
- Streamlined inventory management by accurately stocking shelves and maintaining organized backroom storage areas.
- Increased sales through effective cross-merchandising and promotional displays in aisles.
- Assisted customers with locating desired items, resulting in improved shopping experiences.
- Supported team members during busy periods, ensuring smooth operations throughout the store.
Education
Bachelor of Science - Biological Sciences
University of Dhaka
Bangladesh07.2011
Skills
- Operations Management
- Business Development
- Data Analytics
- Schedule Development
- Waste Reduction
- Goal-Oriented
- Microsoft Experience[Ms word,Ms excel]
- Customer Service
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Professional Working
Certification
ontario food safety [ food handlar certification ]by Safe check
Reference
touhid siddiqi
director,ielts & canada
toronto,ontario
ph:6476195729
touhidul.dufin@gmail.com
shukria rob chowdhury
associate,london health science centre,london,ontario
ph:4372364750
shukriachowdhury.ca@gmail.com
achivement
employee of the year....2019
star of the month....may'2022
best customar friendly employee..july'2023
Timeline
Supervisor Cum Food Server
Mood On Restourant
07.2021 - 10.2023
Supermarket Worker
Shwopno Multipurpose Departmental Chain
02.2013 - 05.2021
Bachelor of Science - Biological Sciences
University of Dhaka