Summary
Overview
Work History
Education
Skills
Dear Hiring Manager,
Timeline
Generic

Sieun Lee

Vancouver,British Columbia

Summary

Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.

Overview

3
3
years of professional experience

Work History

Server Manager

Tonton Sushi
Vancouver, British Columbia
06.2023 - 02.2025
  • Motivated staff through acknowledgment of hard work and achievements.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Managed workloads among team members, allocating tasks according to individual strengths and capabilities.
  • Directed recruitment, hiring, and training of new staff members.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Managed daily sales reconciliation to ensure accurate financial records.
  • Managed the tip pooling system to ensure transparency and fairness.

Server Supervisor

Mumu Kitchen
Vancouver, British Columbia
04.2022 - 05.2023
  • Maintained up-to-date menu knowledge to accurately answer guest questions.
  • Asked customers about meals to assess satisfaction and collect vital feedback.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Provided exceptional service to high volume of daily customers.

Line Server

Poke Bar
Vancouver, British Columbia
12.2021 - 05.2022

Server

Taishoken Ramen
Vancouver, British Columbia
11.2021 - 03.2022

Education

Bachelor's Degree - Tourism Management

Kyonggi University
Seoul, Korea
02-2021

Skills

  • Customer service
  • Multitasking
  • Teamwork and collaboration
  • Positive and professional
  • Order accuracy
  • Food running

Dear Hiring Manager,

I’m excited to apply for the server position at Torafuku. With three years of experience in the industry, I’m eager to bring my dedication to great customer service and my passion for hospitality to your team.

I’ve been working as a server in Vancouver for the past three years. Although I’ve mostly worked with Korean colleagues, which has limited my English skills, I can handle basic customer interactions with no problem. I’m confident I can overcome any language barriers with my strong work ethic and other skills.

I’m looking for a new opportunity to challenge myself, improve my service skills, and work on my English. I’m committed to working hard and improving in any areas where needed.

Thank you for taking the time to review my resume. I admire Torafuku’s focus on great service and high-quality food, and I would love the chance to contribute to your team. I look forward to the opportunity to discuss how I can be a valuable addition.

Timeline

Server Manager

Tonton Sushi
06.2023 - 02.2025

Server Supervisor

Mumu Kitchen
04.2022 - 05.2023

Line Server

Poke Bar
12.2021 - 05.2022

Server

Taishoken Ramen
11.2021 - 03.2022

Bachelor's Degree - Tourism Management

Kyonggi University
Sieun Lee