Sierra Sky
Toronto,ON
Summary
Dedicated Social Service worker with a strong foundation in anti-oppressive and trauma-informed practices.
Expertise in client assessment and service coordination enhances the ability to provide comprehensive support with experience in frontline intake, client assessment, and service coordination.
Committed to reducing systemic barriers and promoting client autonomy.
Overview
8
8
years of professional experience
Work History
Holistic Intake Worker (Student Placement)
Native Child and Family Services of Toronto
Toronto
09.2025 - 04.2026
- Served as first point of contact, with trauma-informed support and coordinating with internal & external agencies for holistic care
- Conducted comprehensive client assessments to identify needs and determine eligibility for services.
- Supported service navigation by coordinating referrals, enrollments, and matching clients to programs and workers
- Maintained accurate, confidential case documentation in compliance with organizational standard
- Advocated for clients using a strengths-based, client-centered approach while reducing systemic barriers
Sales Lead Keyholder
Dutch Love Cannabis
Toronto
05.2023 - 04.2025
- Built inclusive, respectful relationships with diverse customers using accessible, non-judgmental communication
- Supported daily operations and team functioning, including keyholder responsibilities and staff support
- Responded to customer needs using de-escalation, empathy, and client-centered approaches
Educational Support
Our Lady of Victory Catholic Elementary School
Toronto
11.2022 - 06.2023
- Supported classroom engagement through creative and arts-based activities
- Encouraged participation by recognizing and adapting to diverse learning needs
- Contributed to school initiatives, including set design and mural painting, enhancing student pride and community connection.
Educational Support
St. Stephens Catholic Elementary School
Toronto
10.2018 - 12.2018
- Assisted teachers in classroom management and student engagement activities.
- Supported children in classroom settings using inclusive and strengths-based approaches
- Assisted in managing behavior through positive reinforcement and relationship-building
- Facilitated creative activities that encouraged self-expression and confidence
Education
Some College (No Degree) - Social Service Worker
George Brown College
Toronto07-2026
Skills
- Cross-cultural sensitivity
- Anti-Oppressive & Trauma-Informed Practice
- Service Navigation
- Crisis Response
- Interagency Collaboration
- Conflict Resolution
- Client-Centered Care
- Follow-up skills
- Data entry proficiency
Languages
English
Timeline
Holistic Intake Worker (Student Placement)
Native Child and Family Services of Toronto
09.2025 - 04.2026
Sales Lead Keyholder
Dutch Love Cannabis
05.2023 - 04.2025
Educational Support
Our Lady of Victory Catholic Elementary School
11.2022 - 06.2023
Educational Support
St. Stephens Catholic Elementary School
10.2018 - 12.2018
Some College (No Degree) - Social Service Worker
George Brown College