Sierrah Pilon
Zagros Shoes
Orléans,Canada
2
Languages
1
Certification
6
years of professional experience
Sales professional with a strong background in sales and customer service. Adept at engaging customers and recommending products that meet their needs. Known for fostering team collaboration and consistently achieving sales goals. Reliable and adaptable to changing sales environments.
Work History
Shoe Sales Associate
8 Months- Enhanced customer experience by providing 1-on-1 personalized shoe recommendations based on individual needs.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Trained new associates in product knowledge and effective selling techniques to improve team performance.
- Executed visual merchandising strategies to create appealing displays that attract customer interest.
Receptionist
2 Months- Provided administrative support by managing document organization, scheduling, and communication, enhancing team efficiency.
- Coordinated appointment scheduling and confirmations to optimize daily operations.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents, and rearranging schedules.
- Maintained cleanliness and organization of reception area, fostering a welcoming and professional environment.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Key Holder/Assistant Manager
1 Year 6 Months- Managed key holder responsibilities such as opening and closing the store and setting alarms.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills, and product knowledge.
- Managed key holder responsibilities including store opening, closing, and alarm setting to ensure operational security.
- Accomplished sales goals by engaging customers, delivering top-notch service, and promoting special items.
- Supervised bank deposits and security procedures during store opening and closing to maintain financial integrity.
- Trained and supervised staff to enhance product knowledge and customer service skills, contributing to store revenue growth.
Front Desk
1 Year 7 Months- Organized and coordinated birthday parties for guests., set up party rooms.
- Built relationships with members and guests, and created a welcoming and warm environment that promoted future visits.
- Processed transactions accurately at cash registers, ensuring compliance with cash handling procedures.
- Processed payments for league membership fees, shoe rentals, food orders, and other items purchased at the bowling center.
- Operated cash registers accurately to process transactions using proper cash handling procedures.
- Provided information about bowling leagues, tournaments, and special events hosted by the center.
- Coordinated reservations and communicated with servers and managers to prepare seating for large groups.
Team Member
1 Year- Collaborated with team members to support daily operations.
- Organized inventory shelves to enhance accessibility and maintain optimal stock levels.
- Executed daily tasks with accuracy and efficiency.
- Part-time team worker.
Education
OSSD (Diploma)
Ontario Secondary
Skills
Sales
Sales strategy
Upselling
Customer Service
Cash Handling
Front Desk
Product merchandising
Written and verbal communication
Retail sales
Fashion sense
Written communication
Positive customer engagement
Languages
English
Native or Bilingual
French
Limited Working
Certification
- Smart Serve January 2024 to Present
- Eyelash Extension Technician, Master Course December 2022 to Present
Timeline
Shoe Sales Associate
Zagros Shoes
12.2025 - 08.2026Read More
Receptionist
H&R Block
02.2025 - 04.2025Read More
Key Holder/Assistant Manager
Sirens
02.2022 - 08.2023Read More
Front Desk
Orleans Bowling
11.2021 - 06.2023Read More
Team Member
Tim Hortons
01.2021 - 01.2022Read More
Sir Wilfrid Laurier Secondary School
OSSD (Diploma)
Read More