Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Volunteer work
References
Timeline
Generic

Sierra Turner

Kitchener,ON

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Custodial Work

Kitchener Market
09.2021 - Current
  • Conducted daily facility checklists, ensuring clean floors and sanitized high-contact areas.
  • Addressed reported issues related to custodial work and vendor operations to maintain building functionality.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Event Lead

Kitchener Market
Kitchener, Ontario
06.2021 - Current
  • Monitored guest compliance with safety and security protocols, reporting issues to security.
  • Delivered exceptional customer service, promptly addressing guest needs with professionalism.
  • Processed payments, managed inventory, and sold alcohol in a fast-paced environment.
  • Facilitated communication between office staff, vendors, and clients during events.
  • Assisted in planning and executing various events, including cooking classes and private parties.

Custodial Work

Forest Heights Pool
12.2023 - 06.2024
  • Performed daily facility checklists for cleaning floors, wiping down all change rooms/bathrooms high contact areas and collecting trash.
  • Supported the smooth functioning of building operations by promptly addressing any reported issues or concerns related to custodial work, and coworkers.

Costumer Service

Tim Horton's
07.2020 - 12.2020
  • Cultivated interpersonal skills by building positive relationships with others.
  • Worked effectively in fast-paced environments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked well in a team setting, providing support and guidance.

Costumer Service

Tim Horton's
12.2018 - 03.2020
  • Cultivated interpersonal skills by building positive relationships with others.
  • Worked effectively in fast-paced environments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked well in a team setting, providing support and guidance.

Costumer Service

Tim Horton's
03.2017 - 10.2018
  • Cultivated interpersonal skills by building positive relationships with others.
  • Worked effectively in fast-paced environments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked well in a team setting, providing support and guidance.

Education

High School Diploma -

La Salle Secondary School
Kingston, ON
06.2020

No Degree - Introduction To Understanding Addictions

St. Lawrence College
Kingston, ON
01.2020

High School Diploma -

Bishop Smith Catholic High School
Pembroke, ON
09.2018

Skills

  • Team Collaboration
  • Client Communication
  • Cleaning and sanitizing
  • Employee Training
  • Special Event Preparation
  • Problem-Solving
  • Photography Equipment Maintenance
  • Digital Image Creation

Certification

• Standard First Aid & CPR - (06/24/2025)

• Smart Serve - (06/2022)

• WHMIS - (08/2021)

Accomplishments

• Health & Safety Representative (07/2019 - 03/2020)
Completed monthly health and safety checks and restocked first aid equipment when needed.

• Health & Safety Representative (07/1022 - Current)
Completed monthly health and safety checks and restocked first aid equipment when needed.

Languages

  • English
  • Sign Language

Volunteer work

  • 2642 3RCR Army Cadet Corp - (11/2014 - 01/2018)

Poppy and Tag Donations - Petawawa, ON

  • PMFRC - (09/2015 - 09/2018)

Military Family Support Group - Pembroke, ON

References

  • Alena Kirkby - Direct Supervisor

Kitchener Market, 226-753-0963, Alena.Kirky@kitchener.ca

  • Madeline Dale - Direct Supervisor

Kitchener Market, 226-748-3071, Madeline.Dale@kitchener.ca

  • Carl Hauck - Head Custodian

Kitchener Market, 519-575-0139, Carl.Hauck@kitchener.ca

Timeline

Custodial Work

Forest Heights Pool
12.2023 - 06.2024

Custodial Work

Kitchener Market
09.2021 - Current

Event Lead

Kitchener Market
06.2021 - Current

Costumer Service

Tim Horton's
07.2020 - 12.2020

Costumer Service

Tim Horton's
12.2018 - 03.2020

Costumer Service

Tim Horton's
03.2017 - 10.2018

High School Diploma -

La Salle Secondary School

No Degree - Introduction To Understanding Addictions

St. Lawrence College

High School Diploma -

Bishop Smith Catholic High School
Sierra Turner