Sierra Turner
Kitchener,ON
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Custodial Work
Kitchener Market
09.2021 - Current
- Conducted daily facility checklists, ensuring clean floors and sanitized high-contact areas.
- Addressed reported issues related to custodial work and vendor operations to maintain building functionality.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Event Lead
Kitchener Market
Kitchener, Ontario
06.2021 - Current
- Monitored guest compliance with safety and security protocols, reporting issues to security.
- Delivered exceptional customer service, promptly addressing guest needs with professionalism.
- Processed payments, managed inventory, and sold alcohol in a fast-paced environment.
- Facilitated communication between office staff, vendors, and clients during events.
- Assisted in planning and executing various events, including cooking classes and private parties.
Custodial Work
Forest Heights Pool
12.2023 - 06.2024
- Performed daily facility checklists for cleaning floors, wiping down all change rooms/bathrooms high contact areas and collecting trash.
- Supported the smooth functioning of building operations by promptly addressing any reported issues or concerns related to custodial work, and coworkers.
Costumer Service
Tim Horton's
07.2020 - 12.2020
- Cultivated interpersonal skills by building positive relationships with others.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
Costumer Service
Tim Horton's
12.2018 - 03.2020
- Cultivated interpersonal skills by building positive relationships with others.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
Costumer Service
Tim Horton's
03.2017 - 10.2018
- Cultivated interpersonal skills by building positive relationships with others.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
La Salle Secondary School
Kingston, ON06.2020
No Degree - Introduction To Understanding Addictions
St. Lawrence College
Kingston, ON01.2020
High School Diploma -
Bishop Smith Catholic High School
Pembroke, ON09.2018
Skills
- Team Collaboration
- Client Communication
- Cleaning and sanitizing
- Employee Training
- Special Event Preparation
- Problem-Solving
- Photography Equipment Maintenance
- Digital Image Creation
Certification
• Standard First Aid & CPR - (06/24/2025)
• Smart Serve - (06/2022)
• WHMIS - (08/2021)
• Smart Serve - (06/2022)
• WHMIS - (08/2021)
Accomplishments
• Health & Safety Representative (07/2019 - 03/2020)
Completed monthly health and safety checks and restocked first aid equipment when needed.
• Health & Safety Representative (07/1022 - Current)
Completed monthly health and safety checks and restocked first aid equipment when needed.
Completed monthly health and safety checks and restocked first aid equipment when needed.
• Health & Safety Representative (07/1022 - Current)
Completed monthly health and safety checks and restocked first aid equipment when needed.
Languages
- English
- Sign Language
Volunteer work
- 2642 3RCR Army Cadet Corp - (11/2014 - 01/2018)
Poppy and Tag Donations - Petawawa, ON
- PMFRC - (09/2015 - 09/2018)
Military Family Support Group - Pembroke, ON
References
- Alena Kirkby - Direct Supervisor
Kitchener Market, 226-753-0963, Alena.Kirky@kitchener.ca
- Madeline Dale - Direct Supervisor
Kitchener Market, 226-748-3071, Madeline.Dale@kitchener.ca
- Carl Hauck - Head Custodian
Kitchener Market, 519-575-0139, Carl.Hauck@kitchener.ca
Timeline
Custodial Work
Forest Heights Pool
12.2023 - 06.2024
Custodial Work
Kitchener Market
09.2021 - Current
Event Lead
Kitchener Market
06.2021 - Current
Costumer Service
Tim Horton's
07.2020 - 12.2020
Costumer Service
Tim Horton's
12.2018 - 03.2020
Costumer Service
Tim Horton's
03.2017 - 10.2018
High School Diploma -
La Salle Secondary School
No Degree - Introduction To Understanding Addictions
St. Lawrence College
High School Diploma -
Bishop Smith Catholic High School