Sierra Toutant-Whitford
Burnaby,Canada
Summary
Professional caregiver with experience in nurturing and educating young children. Skilled in creating safe and engaging environments, fostering emotional and cognitive development. Strong focus on teamwork, adapting to changing needs, and achieving positive outcomes. Reliable, patient, and empathetic with effective communication and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Child Minder
Spirit of the Children Society
06.2024 - Current
- Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Boosted parent satisfaction through consistent communication regarding their child''s progress and achievements.
- Fostered a safe and nurturing environment for children to learn, play, and grow in both indoor and outdoor settings.
- Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.
- Developed and implemented fun, educational activities for children of varying ages.
- Managed playroom materials and resources effectively, maintaining an organized space conducive to learning.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
Retail Sales Associate Cashier
The Shoe Company
11.2021 - Current
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated POS terminals and cash drawer balancing.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Assisted customers by answering questions and fulfilling requests.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
Babysitter
Self-employed
01.2018 - 06.2023
- Company Overview: self-employed
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Summer Student (Tweenies Program)
Spirit Of The Children Society (Youth Hub)
06.2022 - 08.2022
- Enhanced students experience by developing and implementing fun, educational activities and games.
- Fostered a positive camp environment by cultivating strong relationships with students, parents, and fellow staff members.
- Oversaw mealtime routines in line with dietary restrictions or preferences when applicable for a seamless dining experience for the kids.
- Managed conflicts between students effectively, promoting resolution through healthy communication strategies.
- Assisted in drop-off and pick-up procedures, ensuring a smooth transition between home life and camp each day.
- Acted as a positive role model for all individuals, demonstrating good sportsmanship, respectful behavior, and enthusiasm for all activities.
- Assisted in the planning and execution of daily schedules
- Organized special events like talent shows or theme days, creating memorable moments shared among the entire day camp community.
- Facilitated workshops on various topics such as arts and crafts or nature education tailored to different age groups'' interests.
- Participated actively in staff meetings sharing insights on improving overall program effectiveness to offer an enhanced experience.
- Promoted team-building through engaging group projects and challenges.
Barista and Cashier
Tim Hortons
07.2021 - 10.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
Education
Associate of Arts - Psychology
Douglas College
New Westminster06-2028
High school diploma -
Ecole Cariboo Hill Secondary School
Burnaby, BC06.2023
Skills
- Positive attitude and behaviour
- Goal orientation
- Ability to problem-solve
- Childcare
- Safety awareness
- Housekeeping abilities
- Care management
- Child development support
- Positive Reinforcement
- Leadership and management
- Adaptability
- Willingness to keep learning
Awards
- Beedie Luminaries Scholarship, 2023 - ongoing
- Honour Roll, 2019-2023
Languages
English
Timeline
Child Minder
Spirit of the Children Society
06.2024 - Current
Summer Student (Tweenies Program)
Spirit Of The Children Society (Youth Hub)
06.2022 - 08.2022
Retail Sales Associate Cashier
The Shoe Company
11.2021 - Current
Barista and Cashier
Tim Hortons
07.2021 - 10.2021
Babysitter
Self-employed
01.2018 - 06.2023
Associate of Arts - Psychology
Douglas College
High school diploma -
Ecole Cariboo Hill Secondary School
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