SIERRA TOUTANT-WHITFORD

Specialized in newborn to preschool-aged children (0–4 years)

• Provided attentive and nurturing care, ensuring a safe and supportive environment for each child.
• Expertly soothed and comforted infants, responding calmly and effectively to their needs.
• Engaged children in age-appropriate educational games and activities to promote developmental growth and early learning skills.
• Maintained a clean, sanitized, and organized environment before and after each session.
• Adhered to all company policies and parental guidelines to ensure consistent, high-quality care.

Specialized in caring for newborns and school-aged children (0- 13 years old)

• Supervised and engaged children in activities promoting social, emotional, and cognitive growth.
• Prepared and served meals/snacks, considering dietary restrictions and allergies.
• Organized age-appropriate activities, including arts, crafts, and reading.
• Supported children's development of communication, problem-solving, and motor skills.
• Maintained cleanliness and safety of the playroom, ensuring hygiene standards.
• Communicated effectively with parents regarding children's progress and concerns.
• Assisted in behavioral management and conflict resolution among children.
• Collaborated with team members to enhance childcare practices and policies.

Specialized in caring for school-aged children (7–13 years old)

• Organized and led daily summer activities for a group of 10+ children, ensuring fun and engagement.
• Planned and prepared daily meals, accommodating dietary restrictions and allergies.
• Fostered a safe and welcoming environment, building trust with both children and parents.
• Managed behaviour and ensured the safety of all children by following guidelines and maintaining clear communication with parents.
• Provided first aid and handled emergencies in a calm and efficient manner, ensuring the well-being of all participants.

• Developed engaging content for multiple social media platforms.
• Collaborated with marketing team to align strategies and campaigns.
• Analyzed social media metrics to improve audience engagement.
• Managed daily postings and interactions on social channels.
• Created visual content using graphic design tools and software.
• Maintained cleanliness and presentation of the gallery.
• Managed sales and assisted customers at the gallery.
• Communicated with clients and artists via email.
• Coordinated and hosted events.

• Deliver exceptional customer service by assisting with product selection and resolving issues.
• Maintain organized store displays and ensure proper stock levels.
• Process transactions, returns, and exchanges at the register.
• Contribute to sales targets through promotions and upselling.
• Assist with inventory management and stock replenishment.
• Collaborate with team members to enhance store performance.

• Maintained cleanliness and organization of the work area and equipment.
• Prepared and served high-quality coffee and beverages to customers.
• Provided exceptional customer service, addressing inquiries and concerns promptly.
• Operated cash register, handling transactions accurately and efficiently.
• Followed food safety and hygiene standards consistently throughout shifts.
• Assisted in training new baristas on company procedures and beverage preparation techniques.
• Managed morning rush of customers daily with efficient, levelheaded customer service.