Sierra Szautner
Leduc,AB
Summary
OBJECTIVE: Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Demonstrated skill in monitoring behaviors and updating daily documentation. Highly organized and hardworking with good communication and multitasking abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Kennel Attendant/Lead Administrator
Cloud Nine Petboarding
09.2021 - Current
- Exceeded client expectations through diligent attention to special requests or accommodations made for individual pets during their stay at the facility.
- Promoted pet safety through proper handling techniques, minimizing risk of injury or distress for both staff and animals.
- Assisted in administrative duties such as record keeping, appointment scheduling, and inventory management for efficient kennel operations.
- Streamlined daily routines by developing efficient systems for feeding, walking, cleaning, and medicating multiple animals throughout the day.
- Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
Pet Sitter
Rover & Locally
01.2016 - Current
- Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
- Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Communicated professionally with pet owners via phone, email, and text.
Education
Veterinary Office Assistant Certificate -
NorQuest College
Edmonton, AB05.2024
High School Diploma - College Preparation
Black Gold Outreach School
Leduc, AB06.2022
Skills
- Professional phone etiquette
- Excellent communication skills
- Works well under pressure
- Adaptable and Flexible
- Scheduling appointments
- Patience and understanding
- Record Keeping Abilities
- Maintaining cleanliness
- Supply Maintenance
- Honest and Dependable
- Multitasking
- Organized
Certification
- Certified Pet First Aid, Walks 'N' Wags - December 16, 2025
Timeline
Kennel Attendant/Lead Administrator
Cloud Nine Petboarding
09.2021 - Current
Pet Sitter
Rover & Locally
01.2016 - Current
Veterinary Office Assistant Certificate -
NorQuest College
High School Diploma - College Preparation
Black Gold Outreach School
Similar Profiles
Mason BrownMason Brown
Sr. Operations Program Manager at Consensus Cloud Cloud SolutionsSr. Operations Program Manager at Consensus Cloud Cloud Solutions
Christopher MolloyChristopher Molloy
Major Strategic Accounts Manager at CloudBees/Electric Cloud (Electric Cloud Acquired)Major Strategic Accounts Manager at CloudBees/Electric Cloud (Electric Cloud Acquired)
Dipesh PoudelDipesh Poudel
Jr. Network and Systems Engineer at Cloud Himalaya, Data Center & Cloud ServicesJr. Network and Systems Engineer at Cloud Himalaya, Data Center & Cloud Services
Kevin ChangKevin Chang
FINANCIAL SERVICE REPRESENTATIVE at CIBCFINANCIAL SERVICE REPRESENTATIVE at CIBC
Willi LoewenWilli Loewen
Truck Driver at Sport & Squirrel TruckingTruck Driver at Sport & Squirrel Trucking