Sierra Pozzobon
Burlington,ON
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Event technician
University of Ottawa
09.2024 - Current
- Operated and maintained audio-visual equipment for university events, ensuring high-quality presentations
- Collaborated with event organizers to assess technical requirements and provide tailored support
- Troubleshot technical issues in real-time, minimizing disruptions during live events
- Supported successful event execution through timely setup and breakdown of stages, lighting, and sound systems
Crew coach
McDonald's
07.2023 - 07.2025
- Trained new crew members on operational procedures and customer service standards
- Ensured adherence to food safety regulations and cleanliness protocols during shifts
- Facilitated open communication among crew members, fostering trust and collaboration within the team
- Fostered a positive work environment, enhancing crew morale and job satisfaction
- Monitored adherence to safety protocols, minimizing workplace accidents and ensuring compliance with industry regulations
- Monitored team performance, providing feedback to enhance efficiency and productivity
Hostess
TinCup Sports Grill
03.2023 - 08.2023
- Welcomed guests, ensuring a friendly and inviting atmosphere upon arrival
- Managed reservations and seating arrangements to optimize dining flow and minimize wait times
- Handled guest inquiries and concerns promptly, enhancing overall customer satisfaction during visits
- Monitored dining area cleanliness, ensuring compliance with health and safety regulations at all times
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
Part-time cafe clerk
Fortinos
02.2022 - 03.2023
- Operated cash register, processing transactions accurately and efficiently
- Maintained cleanliness and organization of café area, ensuring compliance with health standards
- Collaborated with team members to optimize workflow during peak hours, improving service delivery
- Monitored inventory levels, assisting in stock replenishment to prevent shortages
- Trained new staff on café procedures and customer service practices for over nine months, promoting consistency in service quality
- Played an integral role in creating a welcoming atmosphere by promptly greeting customers and providing them with accurate information on menu offerings
Before and After School Care Assistant
Private Client
09.2020 - 06.2021
- Walked a child to and from school every day
- Entertained, protected, and managed the child before and after school each day
- Created a foundation for responsibility of vulnerable people
Babysitter
Private Client
01.2019 - 02.2019
- Supervised children's activities, ensuring safety and engagement during playtime
- Communicated effectively with parents regarding children's progress and daily activities
- Played games, worked on puzzles, and read books to young children
- Organized and cleaned home after activities by picking up toys and straightening up play room
Education
Bachelor of Arts - Sociology
University of Ottawa
Ottawa, ON05-2028
GED -
Corpus Christi Catholic Secondary School
Burlington, ON06.2024
Ontario Elementary School Diploma -
Alexander's Public School
Burlington, ON06.2020
Skills
- Electrical safety
- Client communication
- Audio-visual expertise
- Sales experience
- Event setup and breakdown
- Teamwork
- Problem-solving
- Time management\
- Reliability
- Excellent communication
- Organizational skills
LANGUAGES
English
French
Limited Working
EXTRA-CURRICULAR
September 2009 - August 2021| The Dance Station Inc. Danced alongside a team and communicated with teammates and teachers, both verbally and rhythmically Participated in many dance competitions with my team September – November 2019| Flag Football Attended weekly practices and games Worked alongside a team and communicated many plays and pep talks Adapted my tactics based on which position I was playing October 2017 | Fortinos Appleby & Dundas Completed babysitter course September 2021 - June 2024 | Corpus Christi Secondary School | Longhorns for Wellness Attended weekly meetings Participated in lunch time activities Assisted in making posters and slides for school walls and morning announcements Assisted in mental health events
Timeline
Event technician
University of Ottawa
09.2024 - Current
Crew coach
McDonald's
07.2023 - 07.2025
Hostess
TinCup Sports Grill
03.2023 - 08.2023
Part-time cafe clerk
Fortinos
02.2022 - 03.2023
Before and After School Care Assistant
Private Client
09.2020 - 06.2021
Babysitter
Private Client
01.2019 - 02.2019
Bachelor of Arts - Sociology
University of Ottawa
GED -
Corpus Christi Catholic Secondary School
Ontario Elementary School Diploma -
Alexander's Public School