Summary
Overview
Work History
Education
Skills
Timeline
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Sierra Leek

Revelstoke,BC

Summary

As a sales and hospitality professional, I have a proven track record of exceeding targets and delivering exceptional service to clients. With a strong focus on relationship building and communication, I can effectively identify customer needs and provide tailored solutions to meet and exceed their expectations.

Overview

10
10
years of professional experience

Work History

Lodge Supervisor & Client and Sales Lead

Eagle Pass Heli
11.2021 - Current
  • Supervising a group of 12 guests and up to 10 staff
  • Correspondence with incoming and outgoing groups
  • Taking client requests
  • Perfecting my administrative skills
  • Sales and client relations tasks

Restaurant Manager

Moraine Lake Lodge
05.2018 - 10.2023
  • Duties included: liquor ordering/inventory, pricing, scheduling and designing the menu for the Restaurant
  • Looking after a team of servers, bussers, hosts and catering to the needs of the front desk and kitchen.
  • Designing the Squirrel POS System for service
  • Demonstrating wine knowledge to staff by conducting weekly wine and spirit tastings
  • Bringing sales up by 22% in the restaurant based on last season.

Wine Director & Lodge Host

Langara Island Lodge
05.2021 - 05.2022
  • Hosting a private group of 12
  • Housekeeping
  • Wine Director Remotely
  • Wine Pairings for all 4 menus offered
  • Responsible for 80,000 in wine orders
  • Creating professional relations with wine sales representatives

Bartender

Woolsey Creek Bistro
12.2019 - 03.2020
  • Duties included: opening the Bar everyday, assisting team members with tables and creating cocktails
  • Superb service and knowledge of wines and spirits.

Head Server

Saltlik
11.2015 - 05.2017
  • Demonstrated above and beyond knowledge of spirits and wine
  • Moved up to Head Server after 6 dedicated months
  • Consistently exceeding sales goals/expectations.

Wine Educator

Cedar Creek Estate Winery
05.2014 - 10.2015
  • Diverse position consisted of weddings, concerts, private pavilion dinners, tasting bar and the restaurant
  • Assisting cellar hands in the off-season

Education

High School Diploma -

Salmon Arm Secondary School
Salmon Arm
2012

Skills

    • WSET 2 and currently studying for WSET 3
    • SIR Certificate
      • Experience living abroad in NZ & Australia
      • Non-Urban Emergency Care 1

Timeline

Lodge Supervisor & Client and Sales Lead

Eagle Pass Heli
11.2021 - Current

Wine Director & Lodge Host

Langara Island Lodge
05.2021 - 05.2022

Bartender

Woolsey Creek Bistro
12.2019 - 03.2020

Restaurant Manager

Moraine Lake Lodge
05.2018 - 10.2023

Head Server

Saltlik
11.2015 - 05.2017

Wine Educator

Cedar Creek Estate Winery
05.2014 - 10.2015

High School Diploma -

Salmon Arm Secondary School

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Sierra Leek