Sierra Haduca
Citrus Heights
Summary
Hospitality and customer service expert with a strong work ethic. Adept at excelling in independent and collaborative environments. Passionate about growth and efficiency. Committed to driving business success and enhancing service value. Known for reliability, exceptional communication, time management, and computer proficiency. Detail-oriented professional with strong analytical thinking and problem-solving abilities. Eager to leverage expertise to achieve organizational goals.
Overview
11
11
years of professional experience
Work History
Grocery Store Stocker
Safeway
02.2025 - 07.2025
- Organized and stocked shelves to ensure product availability and accessibility.
- Monitored inventory levels and reported discrepancies to management for timely replenishment.
- Assisted in training new staff on safety protocols and stocking procedures.
- Collaborated with team members to optimize product placement for improved sales visibility.
- Implemented efficient stocking methods to enhance workflow and reduce restocking time.
- Conducted regular inspections of stock areas to maintain cleanliness and compliance with safety standards.
- Demonstrated adaptability by willingly taking on additional duties during peak times or staff shortages, maintaining store performance and customer satisfaction.
- Enhanced customer satisfaction by promptly assisting with locating items and answering inquiries.
- Facilitated smoother workflow among team members through clear communication regarding task assignments and progress updates.
House and Pet Sitter
Various Individuals
07.2019 - 02.2025
- Completed all assigned tasks according to instructions from clients in a timely manner.
- Communicated effectively with clients via phone and email regarding services provided or special requests made.
- Performed general housekeeping duties including vacuuming carpets, dusting furniture, sweeping floors, washing dishes, and taking out garbage.
- Remained alert at all times while on duty in order to quickly respond to any unexpected situations that may arise.
- Provided reliable care for pets, ensuring safety and well-being during owner's absence.
Front Desk Receptionist
Old Sac Tattoo
Sacramento, CA
03.2019 - 07.2019
- Demonstrated excellent customer service skills by responding to inquiries and resolving complaints promptly and courteously.
- Scheduled appointments for clients, using office calendar system and provided updates on changes or cancellations when needed.
- Assisted with completion of forms or sign-in procedures.
Front Desk Receptionist
A.C.T Storage
North Highlands, CA
09.2014 - 01.2019
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
- Provided a high level of customer service to all clients.
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
- Maintained an organized front desk area, ensuring all forms were up to date and available for visitors.
- Demonstrated excellent customer service skills by responding to inquiries and resolving complaints promptly and courteously.
Education
Diploma -
Visions in Education/ Highschool
06.2015
Skills
- Engaging interpersonal skills
- Flexibility
- Verbal and written communication
- Customer service
- Service management
- Clean background check
- Time management
- Effective organizational skills
- Text analysis proficiency
- Skilled in maintaining cleanliness
- Risk management education
- Initiative-taking
Timeline
Grocery Store Stocker
Safeway
02.2025 - 07.2025
House and Pet Sitter
Various Individuals
07.2019 - 02.2025
Front Desk Receptionist
Old Sac Tattoo
03.2019 - 07.2019
Front Desk Receptionist
A.C.T Storage
09.2014 - 01.2019
Diploma -
Visions in Education/ Highschool