Sierra Gunsolus
Turlock
Summary
Proven expertise in maintaining impeccable cleanliness and guest satisfaction, honed at Motel 6 Hotel. Skilled in advanced cleaning techniques and inventory management, coupled with exceptional customer service abilities. Demonstrated adaptability and commitment to excellence, significantly enhancing guest experiences and operational efficiency.
Overview
8
8
years of professional experience
Work History
Housekeeping Room Attendant
Motel 6 Hotel
04.2020 - 10.2024
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
Stocking Associate
Roadrunner Transportation Systems Inc.
12.2018 - 10.2019
- Performed inventory control, such as counting, and stocking merchandise.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Maintained effective team member communication.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
- Scanned, recorded and verified received inventory during regular shipments.
- Collaborated with team members to maintain a clean, organized work environment.
- Demonstrated adaptability by effectively handling various tasks, including receiving shipments, organizing backroom storage, and updating pricing information.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Sales Associate
Savers Thrift Store
10.2016 - 09.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Skills
- Customer service
- Cleaning bathrooms
- Guest relations
- Vacuuming and sweeping
- Mopping floors
- Chemical handling
- Sorting and washing laundry
- Cleaning techniques
- Supply inventory management
Timeline
Housekeeping Room Attendant
Motel 6 Hotel
04.2020 - 10.2024
Stocking Associate
Roadrunner Transportation Systems Inc.
12.2018 - 10.2019
Sales Associate
Savers Thrift Store
10.2016 - 09.2018
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