Sierra Gaskill

• Creating a welcoming and inviting atmosphere for customers ensuring access to employees and clients during business hours. Fostering positive interactions and repeat business by good communication and an empathy for serving others.

• Working collaboratively with fellow team members to ensure smooth operation we use Square Payment Systems and the Homebase Scheduling app.

• Handling customer inquiries, resolving complaints or issues promptly and professionally.

• Assisted in organizing and running several high profile events, including business retreats for groups of 75 as well as larger International Women's Day events which would host upwards of 500 participants and online meet-ups to the community of over 50,000 members.

•Worked with senior management at the organization taking minutes at meetings and prepared briefing material for Emma Issacs and executive correspondence.

Coordinated the administrative work of 'Movers & Breakers'; preparing and processing administrative requests for keynote speakers and participants.

•Assisted with the day to day organization and general wellbeing of all members of the Isaacs household, including scheduling and daily tasks lists.

• Managed the Nanaimo airline base while commuting between Sechelt and Tofino to ensure proper coverage.
• Daily tasks include compiling operational flight plans, directing passengers, luggage, and freight logistics, communicating with pilots and ground staff, and ensuring all regulatory requirements are met.
• Using Microsoft Office programs such as Outlook, Teams, Word, and Excel to maintain flight logs, daily and monthly passenger reports, and facilitate an organized and well-run staff environment.